Anika Strother
Morro Bay,CA
Summary
Driven by passion for excellence in customer service and a knack for fostering positive relationships, I excelled at Bubbles Boba and Gifts by enhancing customer satisfaction and streamlining food preparation, demonstrating key strengths in time management and attention to detail. A proactive approach and ability to adapt in fast-paced environments have consistently resulted in improved efficiency and reduced waste, showcasing a hardworking nature and eagerness to learn.
Overview
4
4
years of professional experience
Work History
Host, Busser, Host
Willow Wood Market Cafe
02.2024 - 08.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Food Service Worker
Bubbles Boba And Gifts
10.2022 - 04.2024
- Enhanced customer satisfaction by maintaining a clean and organized environment.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Babysitter
Self-employed
06.2022 - Current
- Built strong relationships with families through open communication
- Developed trusting relationships with parents and adhered to instructions regarding child supervision.
- Acted as a role model for children by providing emotional support and guidance
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
Manager/Food Service Worker
Screamin' Mimi's
06.2020 - 04.2023
- Learned to step into a Manager position and trained new employees
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Worked in a fast-paced workplace where taking the lead to get tasks accomplished was very important
Education
Cuesta College
San Luis Obispo, CAHigh School Diploma -
Analy High School
06.2023
Skills
- Customer Service
- Attention to Detail
- Fast-Paced Environment
- Attentive Service
- Time Management
- Complex Problem-Solving
- Cash Register Operation
- Hardworking
- Motivated to Learn New Skills
- Strong Work Ethic
Timeline
Host, Busser, Host
Willow Wood Market Cafe
02.2024 - 08.2024
Food Service Worker
Bubbles Boba And Gifts
10.2022 - 04.2024
Babysitter
Self-employed
06.2022 - Current
Manager/Food Service Worker
Screamin' Mimi's
06.2020 - 04.2023
Cuesta College
High School Diploma -
Analy High School
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