Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Anikka Narcisse

Assistant manager
Lafayette,LA
Anikka Narcisse

Summary

Dynamic retail professional with a proven track record at Athleta, excelling in sales analysis and operational strategy. Adept at enhancing customer engagement and driving promotions, I foster team collaboration and mentor new employees, ensuring a productive and motivated workplace. Committed to achieving business goals through effective leadership and strategic planning.

Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.

Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.

Experienced and proactive professional offering many years of progressive warehouse settings serving industry needs. Talented in overseeing cost control, loss prevention, and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities.

Overview

10
years of professional experience

Work History

Athleta
Lafayette

Assistant Manager
06.2022 - Current

Job overview

  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Created reports on sales trends, inventory levels, and financial data.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Communicated regularly with customers to gain insights into their needs.

Target
Lafayette

Retail Service Specialist
05.2017 - 07.2022

Job overview

  • Worked with team members to keep department clean, tidy, well-stocked, attractive and safe for shoppers.
  • Informed customers of current promotions, pricing and exchange and return policies.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.

Rouses Market
Lafayette

Customer Service Representative
08.2015 - 01.2016

Job overview

  • Supported sales team members to drive growth and development.
  • Determined accurate prices for customer services, consistently searching for deals and best prices.
  • Surpassed sales goals through implementation of successful marketing strategies.
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Collected deposits or payments and arranged for billing.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.

Education

Carencro High School
Carencro, LA

GED
05-2008

Skills

  • Sales analysis
  • Inventory management
  • Operational strategy
  • Customer engagement
  • Report generation
  • Employee training
  • Visual merchandising
  • Promotional development
  • Conflict resolution
  • Time management
  • Customer service
  • Leadership development
  • Financial management
  • Problem solving
  • Sales strategies
  • Sales forecasting
  • Marketing tactics
  • Project management abilities

Timeline

Assistant Manager

Athleta
06.2022 - Current

Retail Service Specialist

Target
05.2017 - 07.2022

Customer Service Representative

Rouses Market
08.2015 - 01.2016

Carencro High School

GED
Anikka NarcisseAssistant manager