
Senior technology and customer success leader with 20+ years of experience driving enterprise transformation, value realization, and account growth across large-scale cloud and platform programs. Currently managing a $24M portfolio and 200+ global teams, delivering measurable outcomes including ~20% efficiency gains through automation and consistently achieving >90% SLA performance. Proven ability to partner with executive stakeholders to translate business priorities into scalable data and cloud solutions, driving platform adoption, operational excellence, and long-term customer value. Experience spans multi-cloud ecosystems (GCP, AWS, Azure), SRE operating models, and digital transformation initiatives across Hi-Tech, Retail, and Financial Services.