Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
10
10
years of professional experience
Work History
Development Assistant
Global Hope Network International
Wayne, NJ
03.2024 - 12.2024
Maintained accurate records of donations and volunteer activities for reporting purposes.
Collaborated with team members to develop program materials and resources.
Conducted research on community needs to inform project development strategies.
Facilitated communication between departments to enhance project efficiency.
Organized files and documentation for easy access and reference by staff members.
Conducted research on potential donors and grant opportunities.
Created and maintained spreadsheets to track development activities.
Worked closely with multidisciplinary teams to facilitate effective reporting across diverse operational platforms.
Salesforce Administrator
Ripples Foundation
, TX
10.2021 - 03.2022
Customized Salesforce dashboards to enhance data visibility and reporting.
Conducted regular data audits to maintain accuracy and integrity in the system.
Supported the implementation of best practices related to the use of Salesforce CRM features.
Business Analyst
Mighty Consortium
Dhaka, Dhaka, Bangladesh
05.2019 - 06.2021
Created detailed reports outlining findings and recommendations for management.
Analyzed existing systems and processes to identify areas of improvement.
Worked closely with clients, technicians, and managerial staff to provide operational support and project updates.
Research Assistant
North South University
Dhaka, Dhaka, Bangladesh
01.2015 - 04.2016
Comparative assessment of two commercial HCV Ab ICT kits for screening HCV infection using real-time PCR-positive HCV-RNA as a gold standard.
Collaborated with different pathology laboratories to obtain 200 positive samples, determining the sensitivity and specificity of the two kits, and evaluating the results.
Education
MBA - Business Administration
Montclair State University
Montclair, NJ
05-2019
Bachelor of Science - Biochemistry & Biotechnology
North South University
Dhaka, Bangladesh
04-2016
Skills
Salesforce CRM
MS Office (including Word, Excel, PowerPoint, and MS Teams)
Planning
Data visualization
Tableau development
Timeline
Development Assistant
Global Hope Network International
03.2024 - 12.2024
Salesforce Administrator
Ripples Foundation
10.2021 - 03.2022
Business Analyst
Mighty Consortium
05.2019 - 06.2021
Research Assistant
North South University
01.2015 - 04.2016
MBA - Business Administration
Montclair State University
Bachelor of Science - Biochemistry & Biotechnology
Reporter (JRI) at Reporter International pour la chaine CGTN (China Global Television Network)Reporter (JRI) at Reporter International pour la chaine CGTN (China Global Television Network)