Anirac Santos Ortiz
Mesa,AZ
Summary
Dynamic professional with a proven track record in inventory control and customer service, notably at Boot Barn. Excelled in leadership and bilingual communication, enhancing team productivity and customer satisfaction. Achieved significant improvements in stock accuracy and efficiency through expert inventory management and active listening skills. Recognized for exceptional service and teamwork. Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
4
4
years of professional experience
Work History
ICA - INVENTORY CONTROL ASSOCIATE
Boot Barn
Mesa, ARIZONA
09.2023 - Current
- Identified and resolved inventory problems, including damaged or lost items.
- Coordinated inventory, stocking and ordering.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Oversaw the receiving, storing, and issuing of stock to ensure efficiency.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked effectively in team environments to make the workplace more productive.
- Identified needs of customers promptly and efficiently.
- Recognized by management for providing exceptional customer service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained accurate records of incoming and outgoing stock items.
- Tracked shipments from suppliers to ensure timely arrival at warehouses or stores.
TFS - TELEPHONE FUNDRAISING SPECIALIST
MDS Communications
Mesa , ARIZONA
10.2021 - 11.2022
- Coordinated with prospective donors to receive corporate sponsorships and initiate matching gift campaigns to achieve funding goals.
- Raised awareness and attracted donors through marketing campaigns.
- Coordinated logistics for donor recognition activities including thank you notes, letters, cards, gifts, press releases announcing major gifts or grants received from outside sources.
Dental Assistant
My Time Dental Centers
Mesa, AZ
12.2020 - 09.2021
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Gave patients desensitizing agents to prepare for anesthetic administration.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Maintained updated knowledge through continuing education and advanced training.
- Worked effectively in team environments to make the workplace more productive.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Operated equipment and machinery according to safety guidelines.
- Kept track of treatment information in patient records.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
Education
Some College (No Degree) - Dental Assistant
UEI College
Mesa06-2022
High School Diploma -
Mesa High School
Mesa11-2020
Skills
- Warehouse operations
- Stock control
- Item tagging
- Inventory control
- Customer service
- Teamwork and collaboration
- Leadership
- Excellent communication
- Bilingual
- Active listening
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- Honor roll certificates year round
- Graduated with perfect attendance
- 4.0 GPA
- Received variety of metal awards
Timeline
ICA - INVENTORY CONTROL ASSOCIATE
Boot Barn
09.2023 - Current
TFS - TELEPHONE FUNDRAISING SPECIALIST
MDS Communications
10.2021 - 11.2022
Dental Assistant
My Time Dental Centers
12.2020 - 09.2021
Some College (No Degree) - Dental Assistant
UEI College
High School Diploma -
Mesa High School