Anis Awale
Hilliard,OH
Summary
Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments. Experienced Cashier with background in customer service and retail. Detail-oriented, friendly and hardworking.
Overview
7
7
years of professional experience
Work History
Store Assistant
Sunoco Service Station
West Jefferson, OH
01.2019 - Current
- Helped customers find merchandise that they needed and assisted with sizing and accessories.
- Remained calm and composed even in situations where customers became angry or upset.
- Responded to customer questions and requests in a prompt and efficient manner.
- Served customers with expert bagging, boxing and gift-wrapping of merchandise.
- Communicated clear expectations and goals to each team member.
- Cleaned and organized the store, including the checkout desk and displays.
Culinary
Friendship Village Of Dublin
Dublin, OH
11.2017 - 11.2018
- Planned menus and ordered various food stock to provide balanced and nutritious meals.
- Cleaned and maintained areas for food service, storage, preparation and dining.
- Managed food resources, memorized orders and wrote patron’s food orders on slips in 200-seat restaurant.
- Assisted customers with carry-out service.
- Addressed diner complaints with kitchen staff and served replacement menu items promptly.
- Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
- Cleaned meat aisles, storage areas and work areas, following all health and safety guidelines.
- Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.
- Seated guests by pulling out chairs, placing clean and current menus in front of guests and recording accurate drink orders.
Education
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Hilliard Bradley High School
Hilliard, OHSkills
- Customer assistance
- Issue resolution
- Sales strategies
- Oral and written communication
- Outstanding interpersonal skills
- Stocking
- Strong work ethic
- Active listening skills
- Sales experience
- Motivated team player
- Critical thinking
- Food station setup
- Team leadership
Enjoying free time with physical activities
Playing Basketball
Accomplishments
- Acted as shift leader while manager was on maternity leave.
- Recognized for outstanding customer service.
- Acknowledged for extraordinary service by supervisors and clients.
- Improved team productivity with morale-boosting incentives.
Timeline
Store Assistant
Sunoco Service Station
01.2019 - Current
Culinary
Friendship Village Of Dublin
11.2017 - 11.2018
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Hilliard Bradley High School
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