Summary
Overview
Work History
Education
Skills
Timeline
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Anisa Grewal

Chico,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Guest Concierge

Pajouh Automotive Center
Chico, CA
01.2024 - 04.2024
  • Directed any incoming phone calls to the correct department in a timely and professional manner
  • Mastered multi-tasking abilities to handle multiple responsibilities concurrently
  • Ensured a clean lobby environment to enhance customer satisfaction and comfort
  • Maintained client service records and other vehicle files
  • Completed nightly sales reports.

Front Desk

Marque Urgent Care
Rancho Santa Margarita, CA
08.2023 - 09.2023
  • Efficiently and accurately registered patients in the system
  • Verified insurance coverage to ensure seamless billing processes
  • Scheduled appointments with attention to detail and patient preferences
  • Handled inquiries from patients and provided timely and helpful responses
  • Maintained client confidentiality as per HIPAA

Front Desk

NS Fit Chico
Chico, CA
01.2023 - 05.2023
  • Answered phones in a professional and courteous manner to assist customers with their inquiries
  • Handled cash transactions accurately and efficiently while following proper procedures
  • Provided exceptional customer service by addressing concerns and resolving issues in a timely manner
  • Checked in guests with a warm welcome and ensured their needs were met throughout their visit.

Lifeguard & Swim Instructor

Shasta Family YMCA
Redding, CA
10.2020 - 08.2022
  • Ensured water safety protocols were strictly followed at all times during pool maintenance duties
  • Taught swim lessons to individuals of varying ages and skill levels
  • Ensured the safety and enjoyment of swimmers by closely monitoring activities in the pool area
  • Received first aid training to be prepared to respond to potential emergencies.

Education

Bachelor of Science - Cell And Molecular Biology

California State University - Chico
Chico, CA
05-2026

High School Diploma -

Shasta High School
Redding, CA
05-2021

Skills

  • Proficient in Google Suite/ Microsoft Office
  • Fluent in Punjabi and English
  • Records Management
  • 70 wpm Typing Speed
  • Multitasking
  • American Red Cross Certified Lifeguard
  • Customer Service
  • Guest Relations

Timeline

Guest Concierge

Pajouh Automotive Center
01.2024 - 04.2024

Front Desk

Marque Urgent Care
08.2023 - 09.2023

Front Desk

NS Fit Chico
01.2023 - 05.2023

Lifeguard & Swim Instructor

Shasta Family YMCA
10.2020 - 08.2022

Bachelor of Science - Cell And Molecular Biology

California State University - Chico

High School Diploma -

Shasta High School

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Anisa Grewal