Jacadi Diaz
Bronx,NY
Summary
Enthusiastic and dependable dedicated and results-driven retail professional with extensive experience in customer service that keeps clients engaged and interested. Skilled in maintaining visual standards. Ability to thrive in fast-paced environments while consistently meeting and exceeding performance targets. Committed to delivering excellent service and contributing to the team overall success.
Overview
3
3
years of professional experience
Work History
Elevator Operator, Concierge, Porter (Temp Concierge)
Gotham Properties (The Suffolk), NY
NY
09.2024 - 11.2024
- Coordinated building operations, including intercoms and security systems.
- Assisted tenants and management with inquiries, delivering excellent guest service.
- Supported leasing and supervisory teams to maintain property standards.
Temp Concierge
Noor Staffing Group LLC, NY
NY
08.2024 - 11.2024
- Checked in packages and monitored tenant tracking systems.
- Collaborated with building staff to address and resolve tenant concerns effectively.
Doorman
Solstice Property Management, Manhattan, NY
Manhattan, NY
03.2024 - 08.2024
- Performed security duties, package handling, and tenant assistance.
- Conducted surveillance to ensure building safety.
- Facilitated smooth day-to-day building operations.
Line Worker/Cashier
Chipotle Mexican Grill, Manhattan, NY
Manhattan, NY
01.2022 - 06.2023
- Delivered top-tier customer service and ensured operational flow during peak hours.
- Assembled meals and maintained stock, upholding company quality standards.
Customer Service Representative
Domino’s Pizza, Ridgefield Park, NJ
Ridgefield Park, NJ
10.2021 - 12.2022
- Managed customer orders and resolved concerns, ensuring satisfaction.
- Maintained inventory and operational efficiency.
Education
High School -
La Salle Academy
05.2022
Digital Marketing
Borough of Manhattan Community College
Skills
- Customer Service: Proficient in engaging with clients and resolving issues efficiently
- Technical Expertise: Skilled in property management software and office tools (Microsoft Office Suite, Google Suite and most of the Adobe suite)
- Problem Solving: Quick-thinking and adaptable in dynamic environments
- Languages: Fluent in English and Spanish
- Organized and detail-oriented
- Strong interpersonal and teamwork abilities
- Calm and composed under pressure
- Creative problem-solver
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Elevator Operator, Concierge, Porter (Temp Concierge)
Gotham Properties (The Suffolk), NY
09.2024 - 11.2024
Temp Concierge
Noor Staffing Group LLC, NY
08.2024 - 11.2024
Doorman
Solstice Property Management, Manhattan, NY
03.2024 - 08.2024
Line Worker/Cashier
Chipotle Mexican Grill, Manhattan, NY
01.2022 - 06.2023
Customer Service Representative
Domino’s Pizza, Ridgefield Park, NJ
10.2021 - 12.2022
Digital Marketing
Borough of Manhattan Community College
High School -
La Salle Academy