Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic

Frederick Chehov

San Diego,CA

Summary

Oversaw corporate tax compliance accounting and office administration initiatives, leveraging experience across travel and real estate research analysis sectors. Managed front desk operations in hotel management, enhancing guest experiences. Fostered a culture of motivation and excellence through a strong work ethic. Authorized to work in the US for any employer.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Golf Technician

Dicks Sporting Goods
10.2017 - Current
  • Provides exceptional customer service in the Golf Department.
  • Responsible for the sale of golf related equipment including clubs, balls and other related accessories and apparel.
  • Extensive training in all product lines.
  • Performs regripping service on customer golf clubs.
  • Provides recommendations on all products.
  • Receive store recognition for being the top employee in Security Awareness and Shrink Prevention.

Office Assistant

Chehov & Associates Inc
04.2008 - 02.2017
  • Prepares contracts and proposals for present and future clients.
  • Data entry specific to clientele needs.
  • Processes monthly financials and related correspondence for the same.
  • New employee setup related to taxes and benefits.

Research Analyst

CoStar Group
08.2003 - 03.2008
  • Researched and analyzed commercial real estate sales data.
  • Coordinated and reviewed comparable real estate transactions in multi state environment.
  • Communicated with state and local government, real estate brokers, taxing authorities and property owners.
  • Finalized summary sales data, imputed relevant data and reported the same to management.
  • Received comp sales researcher for the month of February 2008.

Education

Bachelor's degree - Business Administration And Management

National University
La Jolla, CA
07.1987

High school diploma or GED - Hotel Management

Century Business College
San Diego, CA
09.1996

BS - Business Administration

National University

Skills

Utilized foundational math skills to facilitate effective decision-making and enhance operational efficiency

Engaged with clients to foster trust and rapport, ensuring a positive customer experience

Developed and maintained strong client accounts through effective communication and tailored service solutions

Managed inbound and outbound phone communication to support operational efficiency and customer satisfaction

Oversaw special order processing, coordinating with suppliers and logistics to meet unique client specifications

Executed strategies for interpersonal communication to improve workplace dynamics and resolve conflicts

Exhibited advanced communication abilities to convey complex information clearly and concisely

Achieved project completion ahead of schedule by optimizing team collaboration Enhanced team performance through strategic planning and effective communication Facilitated successful project delivery by leveraging team strengths and resources

Achieved significant sales growth by implementing targeted marketing strategies Cultivated strong relationships with clients to foster loyalty and repeat business Enhanced team performance through effective coaching and mentorship

Analyzed discrepancies in bank statements and reconciled accounts to uphold accurate financial reporting

Achieved improved efficiency in project documentation through proficient use of MS Office Enhanced team collaboration by optimizing shared resources Delivered high-quality presentations that effectively communicated project goals

Oversaw all aspects of store opening procedures, including staff coordination and inventory management

Monitored and updated retail pricing information to support inventory management and sales strategies

Managed inventory and merchandising strategies to optimize sales in specialty retail setting

Compiled and presented accurate product information to assist customers in selecting appropriate options

Analyzed data and trends to drive effective decision-making in organizational initiatives

Conducted phone conversations with clients to ensure satisfaction and resolve issues

Oversaw documentation processes to facilitate efficient information retrieval and management

Navigated routes to deliver goods and services while adhering to safety regulations

Conducted regular performance evaluations and provided constructive feedback to foster professional development and growth

Achieved increased customer satisfaction through impactful product demonstrations that highlighted key features Enhanced sales effectiveness by delivering tailored demo experiences that addressed client needs Drove product adoption by engaging potential customers in comprehensive demo sessions

Processed retail sales transactions efficiently, maintaining accuracy and attention to detail in financial exchanges

Demonstrated exceptional interpersonal skills in building relationships and resolving conflicts within diverse teams

Conducted thorough assessments of processes to maintain regulatory compliance and safeguard organizational integrity

Evaluated and organized tasks based on urgency and importance to optimize team productivity

Administered customer accounts, addressing inquiries and resolving issues to maintain service quality

Conducted thorough analysis and compilation of data for report preparation, facilitating informed stakeholder discussions

Oversaw replenishment of stock levels to support seamless retail operations and enhance customer experience

Developed and implemented clear communication protocols to ensure message clarity and consistency

Reviewed and validated payment transactions to prevent discrepancies and enhance customer trust

Engaged in hands-on outdoor work, focusing on maintenance and improvement of natural environments

Coordinated scheduling, correspondence, and documentation management to support executive functions effectively

Achieved increased sales by implementing effective upselling strategies that improved customer experience Enhanced team performance through training on upselling techniques that resulted in higher conversion rates Fostered strong customer relationships that contributed to sustained revenue growth through upselling initiatives

Developed and implemented instructional materials for technical skills training, ensuring effective knowledge transfer

Monitored and analyzed inventory levels to support timely replenishment and reduce stock discrepancies

Managed route planning and vehicle maintenance to optimize delivery efficiency

Executed effective writing techniques to produce high-quality content tailored to target audiences

Applied advanced communication and management techniques to facilitate clear information flow and optimize team performance

Organized and prioritized incoming and outgoing correspondence to facilitate effective information flow

Facilitated communication with customers by handling inquiries and providing accurate information

Oversaw computer operation tasks, including system monitoring and troubleshooting, to maintain optimal performance

Executed effective merchandising display arrangements, focusing on product placement and visual appeal to attract shoppers

Engaged with customers upon arrival to establish rapport and ensure satisfaction

Achieved high customer satisfaction ratings through proactive issue resolution Improved response times by implementing streamlined support processes Fostered positive relationships with customers to drive loyalty

Achieved significant sales increases through proactive customer engagement and tailored product recommendations Cultivated strong relationships with clients, resulting in repeat business and customer loyalty Streamlined inventory management processes to optimize stock levels and reduce waste

Oversaw final inventory checks and cash reconciliation during store closing to uphold financial accuracy

Implemented effective organizational strategies to manage multiple tasks and deadlines

Achieved significant improvements in team efficiency through effective deployment of productivity software Enhanced collaboration among team members by promoting software features that support project management Drove user engagement with software tools, resulting in increased productivity

Facilitated successful mentorship relationships that resulted in improved employee performance and satisfaction Developed training materials that empowered mentees to achieve their objectives Enhanced team dynamics through effective guidance and support

Facilitated effective team management strategies to foster a positive work environment and drive project success

Achieved streamlined data analysis through proficient use of Microsoft Excel Enhanced project tracking accuracy by implementing effective spreadsheet solutions Improved reporting efficiency by optimizing data organization techniques

Developed and maintained organized systems for tracking time allocation across multiple projects

Achieved improved document quality through effective use of Microsoft Word tools Enhanced team productivity by streamlining document processes Fostered a collaborative environment for document sharing and feedback

Refined customer service skills, focusing on effective communication and problem-solving to address client needs

Managed data entry operations, maintaining high standards of accuracy and attention to detail

Led cross-functional initiatives to foster teamwork and drive successful project execution

Investigated and resolved customer issues, providing timely solutions to improve customer experience

Achieved high customer satisfaction ratings through effective resolution of inquiries and complaints Enhanced service processes, resulting in improved customer retention Cultivated strong relationships with clients to foster loyalty and repeat business

Conducted detailed analysis of data to identify trends and provide actionable insights

Collaborated with stakeholders to draft comprehensive contracts that meet organizational objectives

Engaged with clients to identify needs and foster trust, ensuring effective communication and service delivery

Analyzed customer feedback and behavior to identify opportunities for increasing retention

Achieved timely delivery of retail products through effective management of shipping operations Enhanced customer satisfaction by implementing streamlined processes for order fulfillment Improved operational efficiency by identifying and addressing bottlenecks in shipping workflows

Facilitated ongoing assessments and refinements to promote continuous improvement within teams and workflows

Demonstrated proficiency in various swimming strokes during training sessions

Conducted regular surveillance and assessments to identify potential security risks within retail operations

Evaluated financial data and trends to identify opportunities for cost reduction and revenue enhancement

Conducted training sessions on safe work practices to enhance workplace safety awareness

Coordinated scheduling, correspondence, and record-keeping to streamline administrative processes

Engaged with clients to understand their needs and provide tailored solutions

Achieved seamless communication and scheduling through proficient use of Microsoft Outlook Improved team collaboration by organizing shared calendars and coordinating appointments Enhanced workflow efficiency by maintaining organized email correspondence

Developed and maintained communication strategies to foster positive relationships with customers

Oversaw payment card processing activities, ensuring compliance with industry standards and customer satisfaction

Conducted thorough reviews and audits to maintain high levels of detail-oriented work

Performed data entry, document management, and scheduling to enhance office productivity

Leveraged market research to identify target audiences and effectively promote products

Certification

  • Motor Vehicle Representative Exam September 2017 to September 2019 Sat for the Motor Vehicle Representative with the California Department of Motor Vehicles.
  • Driver's License

Languages

English

Affiliations

Third Degree September 2005 to Present Knights of Columbus is the largest men's Catholic Fraternal organization in the world. We serve needy communities throughout the world, make charitable contributions and serve the Roman Catholic Church.

Timeline

Golf Technician

Dicks Sporting Goods
10.2017 - Current

Office Assistant

Chehov & Associates Inc
04.2008 - 02.2017

Research Analyst

CoStar Group
08.2003 - 03.2008

BS - Business Administration

National University

Bachelor's degree - Business Administration And Management

National University

High school diploma or GED - Hotel Management

Century Business College
Frederick Chehov