Anisa Lee
Dallas,TX
Summary
Experienced with managing patient records and coordinating schedules in Labor and Delivery setting. Utilizes effective communication skills to support medical staff and patients. Knowledge of hospital protocols and patient care procedures ensures smooth operational flow.
Overview
4
4
years of professional experience
Work History
Unit Secretary
Texas Health Presbyterian Hospital Dallas
04.2026 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained current and accurate medical records for patients.
- Supported office staff and operational requirements with administrative tasks.
- Enhanced communication between nursing staff and physicians by promptly relaying messages.
- Demonstrated flexibility and adaptability by adjusting to changes in unit staffing, patient census, or other unexpected challenges.
- Increased efficiency of unit operations by maintaining adequate supplies of forms, charts, and other necessary materials.
Surgical Support Technician
Baylor Scott & White
05.2023 - 04.2026
- Created safe operating environments for invasive and non-invasive procedures.
- Performed post-operative care by moving patients to recovery and monitoring condition.
- Maintained safe working environments by adhering to safety protocols and reporting hazards.
- Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories, and organizing surgical tools.
- Sterilized instruments and disposed of medical supplies and waste following OSHA guidelines.
- Contributed to team-based problem-solving to resolve issues that arose during surgery and improve patient outcomes.
Patient Service Specialist
Baylor Scott & White
10.2022 - 04.2026
- Various activities related to patient intake, such as greeting patients or verifying information supplied by them
- Scheduling patient appointments and making reminder calls
- Informing patients about delays and wait times
- Review patient accounts, identify delinquent accounts and collect overdue payments
- Assist patients with filling out patient history forms, consent forms and payment contract forms.
Flight Attendant
Spirit Airlines Inc.
01.2022 - 07.2022
- Verified aircraft and passenger compliance with policies, regulations and safety guidance.
- Answered passenger questions and provided solutions to issues arising during flights.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Relayed updates and information to passengers after confirming key details with pilot.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Resolved passenger conflicts and medical emergencies during flights.
- Ensured safety and comfort of customers onboard aircraft.
Education
Associate of Applied Science - Pre-Health
El Centro College
Dallas, TX06.2027
Bachelor Of Applied Science - Pre-Medicine
Texas A&M University - Commerce
Commerce, TX05.2021
Skills
- Amiability
- Coordination
- Excellent time management skills
- Conflict Management
- Public Speaking
- Stress Management
- Document management
- Appointment setting
- Medical office administration
- Clinical support
Timeline
Unit Secretary
Texas Health Presbyterian Hospital Dallas
04.2026 - Current
Surgical Support Technician
Baylor Scott & White
05.2023 - 04.2026
Patient Service Specialist
Baylor Scott & White
10.2022 - 04.2026
Flight Attendant
Spirit Airlines Inc.
01.2022 - 07.2022
Bachelor Of Applied Science - Pre-Medicine
Texas A&M University - Commerce
Associate of Applied Science - Pre-Health
El Centro College