Anisa Sargent
Selah,WA
Summary
Dynamic professional with extensive experience in customer service and asset protection at Jcpennys. Proven ability to enhance client satisfaction through effective communication and problem-solving skills. Adept at maintaining meticulous documentation and ensuring safety protocols, contributing to a secure and efficient environment. Recognized for attention to detail and fostering positive relationships.
Overview
3
3
years of professional experience
Work History
Home Care Aide
Always Caring
Yakima, WA
01.2025 - Current
- Documented care provided and submitted notes to supervisor.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Accompanied clients to doctors' offices or on other trips outside home.
- Maintained accurate records of client information and services provided.
- Adhered to agency policies and procedures while providing home health services.
Asset Protection Associate
Jcpennys
Yakima, WA
05.2023 - 01.2025
- Maintained confidentiality of sensitive information.
- Responded to alarms and emergency situations, following protocol to safeguard assets.
- Conducted investigations related to inventory discrepancies and shrinkage control.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Conducted regular audits of physical inventory to ensure accuracy and prevent loss.
Host
Buffalo Wild Wings
Yakima, WA
09.2022 - 05.2023
- Greeted guests, managed cash transactions, and coordinated seating arrangements.
- Enhanced customer satisfaction through efficient service and friendly demeanor.
- Maintained accurate cash drawer counts and precise guest records. Ensured compliance with food safety regulations and company policies.
- Resolved customer concerns promptly, enhancing the overall dining experience. Streamlined seating process, reducing wait times and boosting customer satisfaction.
Cashier
Fred Meyer
Yakima, Washington
12.2021 - 09.2022
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers with questions and orders.
- Built and maintained productive relationships with employees.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Scanned items and checked pricing on cash register for accuracy.
Education
Associate of Applied Science - Vet Technician
Yakima College
YakimaSkills
- Communication skills
- Customer service
- Time management
- Attention to detail
- Problem solving
- Behavior redirection
- Documentation
Timeline
Home Care Aide
Always Caring
01.2025 - Current
Asset Protection Associate
Jcpennys
05.2023 - 01.2025
Host
Buffalo Wild Wings
09.2022 - 05.2023
Cashier
Fred Meyer
12.2021 - 09.2022
Associate of Applied Science - Vet Technician
Yakima College
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