Anisha Kili

• Manages a book of over 400 customers and consistently upsells cloud solutions that helps customers achieve more optimized cloud environments.

• Works cross-functionally amongst customer success, product, and marketing teams to drive opportunities. Secured a 3-year contract worth over $350,000 by leading sales effort for a large customer.

•Grows C- level relationships by using a consultative approach to impact strategic decisions.

• Leads Ecommerce, Digital/Social Marketing platforms and strategy to drive sales across various channels including direct and social.
• Manages end-to-end ecommerce operations, including product catalog management, pricing strategies, and customer journey optimization.
• Manages content creation and strategic marketing initiatives on social media platforms, driving engagement and revenue growth through innovative shopping experiences, product promotions, and social advertising.

• Managed a full sales cycle for SaaS marketing platform; from identifying ideal customer profiles, prospecting, presenting product with in-person and virtual demonstrations, closing deals, setting up accounts, and onboarding new clients. Achieved over $100,000 in annual recurring revenue in first year.
• Supported the cultivation of product improvements by working with product and marketing teams and attending industry events to collect feedback from prospective clients.
• Strategized new sales processes and methodologies with acquiring parent company to transition and integrate sales teams.

• Managed communications between customers and neighboring hospitals to ensure seamless experience for customers/ patients.

• Displayed ability to multitask and manage various priorities in a high-end, fast paced environment while remaining professional.

• Presented event spaces, wrote proposals, and closed event contracts.

• Provided detailed and professional service in upscale, high-volume restaurant setting.

• Demonstrated extensive menu and food knowledge to clearly communicate with customers.

• Developed long-term relationships with customers to increase retention rate.