Anison Abba
San Bernardino
Summary
Bachelor of Science: Information Systems and Technology - Cyber Security Option Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. Versed in console and laptop gaming support
Overview
2
2
years of professional experience
Work History
Computer Helpdesk Technician
Acorn Technology Services
09.2020 - 12.2022
Installed and managed software
Installed and manged hardware
Drove out to customer's sites and performed quality of service for customers.
Managed many datasets
Filed Purchase Orders and set up vendor buy-ins
Repaired towers and laptops by either replacing components or installing add-ons
Would repair 5 computers per day, could configure 10 computers per day
Education
Bachelor of Arts - Cybersecurity
California State University - San Bernardino
San Bernardino, CA05.2021
Skills
- Attentive to detail
- Can Draw
- Can Problem Solve
- Good Money Management
- Calm and Observant
- Analytical
- Good Communicator
- Team Player
- Good at math
- Perfect Attendance for High school
- I have a very good phone voice
- Experience with Python
- Experience with SQL
- Experience with Ubuntu
- Experience with Kali Linux
- Experience with Red Hat
Personal Information
Age: 25
Timeline
Computer Helpdesk Technician
Acorn Technology Services
09.2020 - 12.2022
Bachelor of Arts - Cybersecurity
California State University - San Bernardino