Anissa Boschetti
Lakewood,WA
Summary
Dedicated caregiver with experience at Hope Human Services, skilled in patient companionship and medication reminders. Proven ability to enhance client quality of life through active listening and personalized care plans. Recognized for strong problem-solving skills and maintaining accurate records, ensuring seamless communication with healthcare professionals.
Overview
1
1
Certification
Work History
Caregiver
Hope Human Services
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Monitored client health and reported changes to healthcare professionals for timely interventions.
- Developed and maintained respectful relationships with clients, fostering trust and communication.
- Collaborated with multidisciplinary teams to create personalized care plans tailored to individual needs.
- Maintained accurate records of client progress and care activities to ensure continuity of care.
- Trained new caregivers on best practices in client care and safety procedures, enhancing team performance.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
Front Desk Scheduler
Eye Surgeon
- Scheduled patient appointments efficiently using electronic health record systems.
- Coordinated communication between patients and medical staff to streamline operations.
- Managed patient intake processes, ensuring accurate data entry and documentation compliance.
- Assisted in maintaining office organization and inventory of scheduling materials.
- Adapted to changing schedules and priorities while maintaining high service standards.
- Developed positive relationships with patients to enhance overall experience and satisfaction.
- Increased guest satisfaction by efficiently managing front desk operations and addressing customer inquiries promptly.
- Ensured compliance with safety protocols at the reception area, contributing to a secure environment for both staff and guests.
- Improved efficiency of front desk procedures by implementing new strategies, reducing waiting times for guests during peak hours.
- Resolved guest complaints professionally, maintaining a positive atmosphere and upholding company reputation.
- Managed incoming calls professionally, directing them to appropriate personnel or taking detailed messages as needed.
- Optimized room availability by closely monitoring reservations and coordinating with housekeeping staff regarding room readiness.
Server
Olive Garden
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections and dietary preferences to enhance dining experience.
- Maintained cleanliness and organization of dining area to ensure guest satisfaction.
- Collaborated with kitchen staff to coordinate timely food delivery and order accuracy.
- Processed payments efficiently, ensuring accurate transactions for guests.
- Trained new servers on restaurant policies, procedures, and best practices for service excellence.
- Resolved guest concerns promptly, improving overall customer satisfaction ratings.
- Implemented suggestions for menu improvements based on guest feedback and preferences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Take Out
Buffalo Wild Wings
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
Education
High School Diploma -
Lincoln High School
Tacoma, WA06.2019
Skills
- Flexible schedule and availability
- Patient companionship
- Medication and appointment reminders
- Heavy lifting
- Complex Problem-solving
- Active listening
- Cultural sensitivity
- Dining room support
- Autism support
- Bedside care
- Household cleaning
- Vitals monitoring and documentation
- Personal care worker (PCW)
- Laptop and tablet operation
- Progress tracking
- CPR/AED
- Filing and data archiving
- Resident care associate
- Heartsaver first aid (first aid)
- Resident care partner
- Task prioritization
- Professionalism
- Record keeping
- Written communication
- Coordination skills
Certification
CPR,first Aid,right response,nurse delegation
Timeline
Caregiver
Hope Human Services
Front Desk Scheduler
Eye Surgeon
Server
Olive Garden
Take Out
Buffalo Wild Wings
High School Diploma -
Lincoln High School