Anissa Castillo
Tucson,AZ
Summary
Skilled Care Provider focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Advise families and healthcare team regarding health concerns, nutrition, cleanliness, and household activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Caregiver
Kids LLC.
08.2022 - Current
- As a caregiver, I work directly with clients ranging from children to adults with intellectual disabilities
- I provide one on one support to promote independence, accomplish personal goals and overall quality of life.
Store Associate
Marshalls
08.2021 - 08.2022
- As a store associate, I worked in different areas of the store, I assisted in the fitting room, the back end of the store, stocked and put away merchandise on the floors, cashiering, cleaning various areas of the store and greeting customer and answering phone calls.
Store Associate
Clean Freak Car Wash
02.2022 - 07.2022
- As a team member, my job duties were to load cars in the tunnel, assist with customer service, answer phone calls and questions regarding customers memberships, making sure the store was always neat and clean.
Store Associate
Lowe’s Home Improvement
02.2021 - 08.2021
- As a store associate/ cashier I worked mostly on the register cashiering and assisted in the self-checkout line, I put products and merchandise away, assisted customers with questions or complaints, and maintained a clean and safe environment.
Captioning Agent
Caption Call
04.2020 - 02.2021
- As a captioning agent, I would listen to phone conversations to repeat and caption them for the elderly and individuals who are hard of hearing, so they can then read it on their screen.
Customer Service Representative
C3 Customer Contact Channels
11.2019 - 01.2020
- As a customer service representative, I would answer inbound phone calls and assist customers with questions regarding their medications.
Education
CNA Certified -
Academy on Demand
Tucson, AZ06.2024
High School Diploma -
Ombudsman Charter School
Tucson, AZ06.2019
Tucson High Magnet School
Tucson, AZ05.2017
Skills
- Caregiving
- Medication Administration
- Customer service
- Critical thinking
- Problem solving
- Communication
- Leadership
- Time management
- Multi-tasking
- Cleaning
- Retail
- Senior Care
- Organizational skills
- Meal preparation
- Direct care/ home care
Certification
Caregiver Certification
CNA Certification
Languages
Spanish
Elementary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Caregiver
Kids LLC.
08.2022 - Current
Store Associate
Clean Freak Car Wash
02.2022 - 07.2022
Store Associate
Marshalls
08.2021 - 08.2022
Store Associate
Lowe’s Home Improvement
02.2021 - 08.2021
Captioning Agent
Caption Call
04.2020 - 02.2021
Customer Service Representative
C3 Customer Contact Channels
11.2019 - 01.2020
CNA Certified -
Academy on Demand
High School Diploma -
Ombudsman Charter School
Tucson High Magnet School