Anissa Logan
Minneapolis,MN
Summary
Detail-driven Billing Specialist with nine years of experience assisting with billing and payment history production. Accomplished projects on deadline by developing production schedules, sharing project status with decision-makers, hospitals and the patients that are service. Well versed in using VISTA, Word, Excel and Share-point applications to document information and create reports. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Facility Revenue Tech
Department Of Veterans Affairs
Minneapolis, , MN
06.2012 - Current
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Offered friendly and efficient service to all customers, handled challenging situations with ease
- Establish and maintain relationship with veterans to ensure that they are being billed correctly for the services that they receive from the VA either at the VA or in the community.
- Review and evaluate information for legal cases received that pertain to veterans.
- Point of contact for attorney and or insurance company regarding legal actions veteran may have.
- Organizing and retrieving computerized date, generating reports of data, reviewing date for inconsistencies and referring to appropriate area for completion.
- Entering information into tracking system and maintaining accurate program specific date for maximum reimbursement.
- Used Microsoft Word and other software tools to create documents and other communications
- Delivered billing information to customer locations within specific timeframes
Claims Assistant
Department Of Veteran Affairs, Fee Basis
Minneapolis & Birmingham, MN & AL
11.2007 - 06.2012
- Processed 500 vendor claims each week for payment.
- Reviewed and verified data, including addresses, phone numbers, names, ages, and values
- Improved operations through consistent hard work and dedication
- Resolved problems, improved operations and provided exceptional service
- Demonstrated respect, friendliness and willingness to help wherever needed
Education
Some College (No Degree) - Business Administration
University of Minnesota - Twin Cities
Minneapolis, MNSkills
Key relationship development
Documentation expertise
Schedule Management
Data entry expert
Data verification
Phone etiquette expert
Canvassing knowledge
Cold Calling
Payment processing knowledge
Customer rapport
Timeline
Facility Revenue Tech
Department Of Veterans Affairs
06.2012 - Current
Claims Assistant
Department Of Veteran Affairs, Fee Basis
11.2007 - 06.2012
Some College (No Degree) - Business Administration
University of Minnesota - Twin Cities