Anissa Tyler
Kansas City
Summary
Compassionate healthcare professional with a strong commitment to patient-focused care and a proven ability to deliver exceptional support in fast-paced settings. Eager to leverage extensive experience in direct patient care and teamwork to contribute meaningfully at Saint Luke's Health System. Ready to embrace new challenges while fostering a positive atmosphere and ensuring patient safety and satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Care Haven Homes
Prairie Village, KS
05.2025 - Current
- Provided direct patient care and assisted with daily living activities, ensuring comfort and safety.
- Promoted good oral and personal hygiene by aiding patients with bathing, dressing, and grooming.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and properly disposing of waste.
- Answered call lights and supported patient comfort by adjusting beds and equipment as needed.
- Reduced fall incidents by implementing safety measures such as bed alarms and proper positioning techniques.
Security Officer
Allied Universal Security Services
Kansas City
06.2024 - 06.2024
- Monitored surveillance cameras and responded to suspicious activity.
- Monitored security cameras to identify and respond to suspicious activity.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
Behavioral Health Technician
KVC Behavioral Healthcare
Kansas City
03.2024 - 04.2024
- Responded promptly to any emergency situations that may arise within the facility.
- Performed searches of resident belongings prior to admissions and throughout stays.
- Mentored new Behavioral Health Technicians on best practices when interacting with clients and patients.
- Organized daily activities such as arts and crafts, games, and music therapy that promote healthy coping skills.
- Maintained accurate documentation of patient progress and treatments received.
Customer Service Representative
Spectrum Mobile
Kansas City, Missouri
02.2023 - 10.2023
- Developed strong relationships with customers by providing personalized assistance and support.
- Resolved customer complaints promptly and efficiently.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
Education
High School Diploma -
Bishop Miege High School
Kansas City05-2021
Nursing Education
Mid America College of Health And Science
Merriam, KS12-2024
Skills
- Direct patient care
- Crisis management
- Superior customer service
- Detail-oriented
- Alzheimer's and dementia care
- Positioning patients
- Transfer techniques
- Reliable team player
- Patient-focused care
- Conflict de-escalation
- Electronic charting
- Basic life support
- Bathing assistance
- Safety precautions
- Incident reporting
Certification
- CNA - Certified Nurse Assistant
Timeline
Certified Nursing Assistant
Care Haven Homes
05.2025 - Current
Security Officer
Allied Universal Security Services
06.2024 - 06.2024
Behavioral Health Technician
KVC Behavioral Healthcare
03.2024 - 04.2024
Customer Service Representative
Spectrum Mobile
02.2023 - 10.2023
High School Diploma -
Bishop Miege High School
Nursing Education
Mid America College of Health And Science