Anissia Brigham
7654 Morse Avenue, Jacksonville,FL
Summary
Over ten years of customer service experience.
Dedicated Customer Service professional with knowledge of service delivery and proven time management abilities.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Committed to maintaining professional relationships to increase Profitability and drive business results
Overview
10
10
years of professional experience
Work History
Deliver Driver
307 Logistics
11.2023 - 02.2025
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
Licensed Esthetician
Waxology Jax
04.2022 - 11.2023
- Gives warm, friendly, exceptional customer experience
- Recommends retail products for at-home use.
- Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
- Stocks treatment rooms with proper supplies
- Advised clients on proper home-care regimens.
- Boosted client satisfaction by providing personalized skincare treatments and product recommendations.
- Improved clientele retention with exceptional customer service and follow-up care.
- Assisted in inventory management to ensure adequate product supply while minimizing waste and shrinkage.
Clinique Consultant
Clinique- Belk
08.2018 - 04.2022
- Booked appointments, answered phones, greeted clients
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Managed client relationships through regular check-ins and updates on discounts and monthly specials
Sales Associate
Honey Baked Ham Co
11.2016 - 08.2018
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Cashier
Pollo Tropical
11.2014 - 11.2016
- Greeted customers entering store and responded promptly to customer needs
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Education
Licensed Esthetician
Alpha School of Massage
Jacksonville, FL02.2022
High School Diploma -
Frank H. Peterson Academies Of Technology
Jacksonville, FL06.2014
Skills
- Highly self-motivated
- Active listening skills
- Time management skills
- Organizational skills
- Positive attitude
- Attention to detail
- Problem-solving skills
- Dependable and reliable
Timeline
Deliver Driver
307 Logistics
11.2023 - 02.2025
Licensed Esthetician
Waxology Jax
04.2022 - 11.2023
Clinique Consultant
Clinique- Belk
08.2018 - 04.2022
Sales Associate
Honey Baked Ham Co
11.2016 - 08.2018
Cashier
Pollo Tropical
11.2014 - 11.2016
Licensed Esthetician
Alpha School of Massage
High School Diploma -
Frank H. Peterson Academies Of Technology
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