Shelby Fleming
Smyrna ,TN
Summary
Driven individual with strong organizational and leadership abilities, excelling in fast-paced environments. Possesses solid understanding of inventory management and logistics. Committed to optimizing warehouse operations and ensuring timely, efficient workflow.
Overview
2
2
years of professional experience
Work History
Office and Warehouse Manager
Mashburn Delivery Services
09.2023 - Current
- Daily check-ins
- Alleviate upset customers
- Control office and warehouse inventory
- Truck maintenance and upkeep
- Oversee office and warehouse staff
- Submit GE approved scrap
- Verify and cancel orders
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Conduct interviews for potential new hires
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Answer multi-line phone system
- Preform weekly staff meeting to go over new policies or recapping old topics
- Daily audit
Sterilization Technician
Snodgrass and King Dental Associates
11.2022 - 09.2023
- Received deliveries to stock supply closet and manage inventory of dental products and equipment.
- Maintained accurate records of all sterilized items, ensuring traceability and regulatory compliance.
- Performed thorough inspections of instruments for damage or contamination before releasing them for use in surgical procedures.
- Operated and maintained steam autoclaves by using distilled water, checking for leaks and cleaning air traps and water sensors.
- Sterilized and disinfected dental instruments to prevent growth of bacteria on instruments and surfaces, using American Dental Association protocols.
- Prepared trays with standard dental instruments to promote quick turnover from one patient to next.
- Supported surgical teams with timely delivery of properly sterilized instruments required for various procedures.
- Ensured sterilization quality by meticulously following standard operating procedures and guidelines.
- Reduced risks of infection by consistently maintaining a clean and sterile work environment.
- Conducted regular inventory checks, minimizing shortages and overstock situations in the department.
- Collaborated effectively with fellow team members to ensure efficient completion of daily tasks and responsibilities.
- Managed preventative maintenance schedules for all sterilization machinery, reducing downtime due to repair or replacement needs.
- Maintained records on sterilizing procedures and parameters using [Software].
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Call center experience
- Computer proficiency
- Microsoft Excel
- Call center operations
- Microsoft outlook
- Scheduling
- Follow-up skills
- Call management
- Product knowledge
- Appointment scheduling
- Team development
- Documentation
Timeline
Office and Warehouse Manager
Mashburn Delivery Services
09.2023 - Current
Sterilization Technician
Snodgrass and King Dental Associates
11.2022 - 09.2023
Similar Profiles
Daisy VasquezDaisy Vasquez
Receptionist at Mashburn Delivery ServiceReceptionist at Mashburn Delivery Service
Delanie EsauDelanie Esau
Habilitation Training Specialist at Angie MashburnHabilitation Training Specialist at Angie Mashburn
Brandon GatesBrandon Gates
Business Contact Manager at Blitz Delivery Services & 4G DeliveryBusiness Contact Manager at Blitz Delivery Services & 4G Delivery