Summary
Work History
Education
Skills
Accomplishments
Timeline
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Trynadi Dillard

Lawrenceville,NJ

Summary

Dynamic and reliable cashier with proven customer service skills at ShopRite, recognized for enhancing the shopping experience through effective communication and conflict resolution. Proficient in POS systems and cash handling, I excel in fast-paced environments, consistently receiving customer compliments and supporting team success with a strong work ethic and attention to detail.

Work History

Cashier

ShopRite
08.2025 - Current
  • Assist an average of 200–300 customers per shift while providing friendly, efficient service and maintaining a positive attitude.
  • Operate POS systems, manage cash drawers, and process credit/debit payments, returns, coupons, and rewards with high accuracy and attention to detail.
  • Maintain organized checkout lanes, restock impulse items, and ensure cleanliness standards are met according to store policies.
  • Communicate clearly with customers to answer questions, locate products, and resolve concerns to ensure a high-quality shopping experience.
  • Support team members during peak hours by bagging, restocking, and assisting in other departments as needed.
  • Recognized by supervisors for punctuality, reliability, and consistent customer compliments.
  • Follow safety protocols, loss-prevention procedures, and store guidelines to protect customers and company assets.

Education

Bachelor of Arts - Nursing Science

Mercer County Community College
Trenton, NJ
06-2029

High School Diploma -

Lawrenceville High
Lawrenceville, NJ
06-2025

Skills

    Customer Service Skills

  • Friendly and professional communication
  • Conflict resolution
  • Active listening
  • Working with diverse customers
  • Technical & Workplace Skills

  • POS Systems & Cash Handling
  • Microsoft Office (Word, Excel)
  • Google Workspace (Docs, Sheets)
  • Inventory and stocking support
  • Time management
  • Basic data entry
  • Adaptability in fast-paced settings
  • Soft Skills

  • Teamwork & collaboration
  • Problem solving
  • Attention to detail
  • Reliability & strong work ethic
  • Multitasking under pressure

Accomplishments

  • Employee Recognition: Received praise from supervisors and customers for friendliness and service.
  • Volunteer Work: Church — food drives, school events, community.

Timeline

Cashier

ShopRite
08.2025 - Current

Bachelor of Arts - Nursing Science

Mercer County Community College

High School Diploma -

Lawrenceville High