Summary
Overview
Work History
Education
Skills
Timeline
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Anita D'costa

11045 Queens Boulevard Apt 518. Forest Hills

Summary

Dynamic professional with extensive experience in student disability support and great communication skills. Demonstrated expertise in classroom management, significantly improving student academic outcomes and overall well-being. Proven track record of enhancing team performance in office management roles, delivering exceptional passenger service in-flight

Overview

25
25
years of professional experience

Work History

Education Assistant

New York Department Of Education
Queens Metropolitan High School
04.2013 - Current
  • Conducted small group instruction sessions for students needing extra assistance.
  • Tracked student progress and communicated insights to teachers.
  • Enhanced access to curriculum for full participation in general education.
  • Addressed behavioral, emotional, and social needs of students to foster well-being and academic success
  • Direct support to students with Disabilities

Office Manager

Advanced Pulmonary Sleep &Critical Care Associates
Highland Park
08.2011 - 02.2013
  • Assisted with admissions processes to facilitate patient intake efficiently.
  • Maintained insurance and medical records for accuracy and compliance.
  • Scheduled appointments for medical visits and tests to optimize patient flow.
  • Provided prompt, courteous assistance to patients and staff during interactions.

Manager of Cabin Crew

Air India
Mumbai
01.2000 - 02.2013
  • Supervised and trained cabin crew, enhancing overall team performance.
  • Evaluated crew for annual assessments to maintain high standards.
  • Delegated in-flight duties to optimize operational efficiency.
  • Coordinated with cockpit and cabin crew, achieving high on-time flight departures.
  • Achieved high customer satisfaction through exceptional service.
  • Successfully evacuated passengers during in-flight bomb threat.
  • Featured as crew of the month in in-flight magazine for outstanding contributions.

Education

Master of Arts - Corporate And Political Communications

Fairfield University
Fairfield, CT

University of Mumbai
India

Skills

  • Organizational skills
  • Classroom management
  • Report writing
  • Effective communication
  • Conflict resolution
  • Global and cultural experience

Timeline

Education Assistant

New York Department Of Education
04.2013 - Current

Office Manager

Advanced Pulmonary Sleep &Critical Care Associates
08.2011 - 02.2013

Manager of Cabin Crew

Air India
01.2000 - 02.2013

Master of Arts - Corporate And Political Communications

Fairfield University

University of Mumbai
Anita D'costa