Anita Dixon-Sawyer
46 Carmel Road, Buffalo,New York
Summary
Capacity for working efficiently in a fast-paced setting while handling multiple priorities. Successful in Microsoft Word, PowerPoint, & Internet Explorer Operating Systems. Successful in negotiating problem-solving solutions for complex issues. Excellent organizational, communication and interpersonal skills. Ability to work independently and within a team setting. Detail oriented, driven and quality focused.
Overview
1
1
Certification
27
27
years of professional experience
Work History
Administrative Control Clerk
Erie County Medical Center
462 Grider Street Buffalo, NY 14215
06.2019 - Current
- Processed and organized medical documentation for efficient retrieval and compliance.
- Coordinated inventory management and distribution of supplies across departments.
- Maintained accurate records in electronic health systems to support patient care initiatives.
- Streamlined workflow processes to enhance operational efficiency and reduce turnaround times.
- Trained new staff on procedural standards and system navigation for optimal performance.
- Collaborated with cross-functional teams to improve service delivery and patient satisfaction metrics.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new hires, sharing knowledge of best practices for efficient control clerk operations.
Customer Service
True Bethel Baptist Church
06.2004 - 04.2019
- Planned, directed, and coordinated youth programs within the church setting.
- Publicized programs through sources such as newsletters, bulletins, or mailings.
- Presented social services program information to the public.
- Facilitated group meetings and mentored youth.
- Accountable for safety and supervision of assigned youth.
Work Room Supervisor
South East Works
10.2004 - 12.2005
- Frequently interacted with church members to provide information in response to inquiries, services and to handle and resolve complaints.
- Keep a record of members' financial transactions.
- Completed forms, prepared change of address records, and other member service information using computers and electronic records.
- Identify and recruit potential volunteer workers and set up community events.
Owner
Coleene’s Kids Daycare
01.1999 - 09.2002
- General office duties: answer phones, sort and distributed mail, scheduled appointments, type internal and external correspondence, ordered all supplies, scheduled and organized meeting spaces for ministries.
- Provided administrative support to ministry leaders and the Senior Pastor.
- Answered inquires and provided information to the public, church members, visitors and clergy.
- Filed and maintained all records and important documents.
- Developed and implemented age-appropriate educational programs to enhance children's learning experiences.
- Oversaw daily operations, ensuring compliance with health and safety regulations for child care facilities.
Education
High School Diploma -
Kensington High School
319 Suffolk Street Buffalo, NY 1421506-1989
Medical Billing And Coding - Medical Billing And Coding
Bryant & Stratton College
NY2022
Skills
- Youth Counseling
- Activity Planning
- Scheduler
- Customer Satisfaction
- Quality Supervision
- Results Oriented
- Productivity
- Data Entry
- Critical Thinking
- Filing systems
- Deadline management
- Report generation
- Supply chain
- Excellent problem-solving skills
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Self motivation
Certification
Ordained Elder at True Bethel Baptist Church
Timeline
Administrative Control Clerk
Erie County Medical Center
06.2019 - Current
Work Room Supervisor
South East Works
10.2004 - 12.2005
Customer Service
True Bethel Baptist Church
06.2004 - 04.2019
Owner
Coleene’s Kids Daycare
01.1999 - 09.2002
High School Diploma -
Kensington High School
Medical Billing And Coding - Medical Billing And Coding
Bryant & Stratton College