ANITA FORREST
Pompano Beach,FL
Summary
Attentive and collaborative Pharmacist with 7+ years of experience managing high volume pharmacies while delivering personalized and unparalleled quality care. Dedicated to improving and developing processes that eliminate potential error, safeguard patient privacy, and prioritize accuracy. Seeking a position that demands accountability, efficiency and continuing education necessary to remaining on the cutting edge of modern medicine.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant Pharmacy Manager
Publix Pharmacy
01.2016 - Current
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Optimized inventory organization and upkeep procedures.
- Liaised with physicians and patients on proper dosage and potential adverse drug interactions.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Implemented new customer service policies to maximize satisfaction and loyalty.
- Created and modified weekly schedules for staff.
- Promoted pharmacy services to patients and medical providers.
- Supervised work of pharmacy clerk and technicians to optimize service quality and productivity.
- Ensure and executes policies and procedures that embody cost effectiveness and utilization of an approved formulary.
- Built positive patient relationships and improved patient retention by 42% by enrolling patients in auto refill programming.
- Performs quality review to achieve metrics and documentation interventions, clinical activities, adverse drug reactions, & medication errors accurately to meet state and federal requirements.
- Monitors drug regimens for contraindications, drug-drug and allergy interactions.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
Intern Pharmacist
CVS Pharmacy
06.2007 - 02.2016
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Communicated with doctors' offices and medical clinics regarding medication dosage, refills and patient information.
- Delivered exceptional customer service that aided in a 27% increase in client retention.
- Monitored inventory control system to ensure stock rotation and current expiration dates.
- Organized inventory to ensure adequate supply and informed buyer of possible shortages.
- Oversaw proper storage procedures and managed employee record keeping for refrigerated substances.
- Compounded medications as directed in orders from physicians.
- Recorded patient information in computerized software and consulted records for every transaction to ensure safety and health of customers.
- Processed insurance claims and submitted orders for billing via computerized system.
- Ensured patient privacy by recording HIPPA paperwork and abiding by regulations.
Intern Pharmacist
Simfa Rose Pharmacy and Oncology center
11.2015 - 02.2016
- Monitor the preparation of chemotherapeutic and intravenous therapies.
- Complete consultations, medication reconciliation and follow ups with patients.
- Accurately determined dosage amounts and intravenous compatibilities.
- Followed department policies, procedures and best practices for pharmacy operations.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Assisted pharmacist in final review of filled prescriptions.
- Counseled patients on new medications and OTC products.
- Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
Intern Pharmacist
Walgreens Call office
09.2015 - 10.2015
- Analyze Pharmacist calls for efficiency and quality.
- Counseled patients regarding proper intake of medications.
- Followed department policies, procedures and best practices for pharmacy operations.
- Closely monitored department performance metrics.
- Effectively prioritized tasks and organized workflow to increase efficiency.
Education
Doctor of Pharmacy -
Palm Beach Atlantic University - West Palm Beach
West Palm Beach, FL08.2016
Bachelor of Science - Biology
University of Florida
Gainesville, FL08.2010
Skills
- Patient counseling and CMR
- Recruit Well-Qualified Staff
- Completing Annual Inventories
- Performance Metric
- Organizational Goal Development
- Patient Relationship Management
- FDA Drug Safety Guidelines
- Immunization Services
- Wellness Services
- Preceptor leadership
- Insurance processing
- Works well under pressure
Certification
Immunizing Pharmacist license
October 2021-September 2023
- License # PS5559
Basic Life Support and AED
September 2021- September 2023
- Certificate # 011FPFS
Timeline
Assistant Pharmacy Manager
Publix Pharmacy
01.2016 - Current
Intern Pharmacist
Simfa Rose Pharmacy and Oncology center
11.2015 - 02.2016
Intern Pharmacist
Walgreens Call office
09.2015 - 10.2015
Intern Pharmacist
CVS Pharmacy
06.2007 - 02.2016
Doctor of Pharmacy -
Palm Beach Atlantic University - West Palm Beach
Bachelor of Science - Biology
University of Florida