Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
OfficeManager

Anita Hawkins

Lewiston,Idaho

Summary

Personable and organized individual with knack for efficient office administration and team coordination. Possesses solid understanding of office software and administrative procedures, excelling in scheduling and document management. Dedicated to fostering productive work environment and improving office operations.

Overview

2026
2026
years of professional experience

Work History

Office Manager

Lewiston First United Methodist Church
09.2024 - 07.2025
  • Coordinated daily administrative tasks to ensure smooth office operations.
  • Managed scheduling and logistics for church events and meetings.
  • Maintained accurate records of donations and financial transactions.
  • Assisted in developing communication materials for congregation outreach.
  • Implemented filing systems to improve document organization and retrieval.
  • Provided customer service by addressing inquiries from congregation members promptly.

Certified Medical Assistant

Evergreen Healthcare Geriatrics
2021 - 2023
  • Assisted in patient intake processes, ensuring accurate data collection and efficient workflow.
  • Supported clinical staff by preparing examination rooms and maintaining medical equipment.
  • Administered routine tests and procedures, adhering to established protocols for patient safety.
  • Scheduled patient appointments using electronic health record systems, improving office efficiency.
  • Educated patients on treatment plans and medication management, enhancing understanding of care options.
  • Documented patient histories and vital signs with precision, ensuring accuracy for healthcare providers.
  • Collaborated with multidisciplinary teams to coordinate comprehensive patient care services.
  • Maintained confidentiality of patient information in compliance with HIPAA regulations and best practices.

Certified Medical Assistant

Evergreen Health Care Center Pulmonary
2020 - 2021
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Taught patients about medications, procedures, and care plan instructions.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
  • Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
  • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
  • Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
  • Educated patients on preventative care measures, effectively reducing the risk of future health complications.
  • Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Certified Medical Assistant

Evergreen Healthcare OB/GYN Care Tan
2007 - 2020

I was their OG/GYN Triage CMA for the 13 years I worked with this clinic.

I also preformed Minor surgical procedures, NST , immunizations, injections and ran the educational classes for first time OB patients and their spouses.

  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Administered routine tests and procedures, adhering to established protocols for patient safety.
  • Educated patients on treatment plans and medication management, enhancing understanding of care options.
  • Documented patient histories and vital signs with precision, ensuring accuracy for healthcare providers.

Certified Medical Assistant

Evergreen Health Care A Center for Women's Health
2001 - 2007

Please see above job description for most of my duties. The provider i worked for did minor fertility treatment and IUI's.

Certified Medical Assistant

Dr Theresa Tsang- OG/GYN
1991 - 2000

Please see the above job description.

Education

No Degree - Emergency Medical Tech

Shoreline CC
Shoreline, WA
01-1987

Certificate of Technical Studies Medicsl Assistant - Medical Assistant

Puget Sound Institue of Technology
Seattle, WA
01-1987

Associate of Science - Associates

Edmonds Community College
Lynnwood, WA
01-1977

High School Diploma -

Lynnwood Senior High
Lynnwood, WA
05-1975

Skills

  • HIPAA compliance
  • Medical terminology
  • Specimens collection and processing
  • Patient scheduling
  • Patient care
  • Clinical documentation
  • Vital sign monitoring
  • Sterilization techniques
  • Patient documentation
  • Wound care
  • Inventory and supply management
  • Medical records management
  • Problem-solving
  • Time management
  • Attention to detail
  • Triage assessment
  • Basic life support
  • Verbal and written communication
  • Patient education
  • Safety compliance
  • Phlebotomy techniques
  • Infection control
  • Telephone etiquette
  • Blood pressure measurement
  • Schedule coordination
  • Injection administration
  • Workflow organization
  • HIPAA protocols
  • Clinical applications
  • Treatment setup
  • Sample collection procedures
  • Healthcare procedures
  • Vital signs monitoring
  • Direct patient care
  • Maintaining confidentiality
  • EMR / EHR
  • Immunization administration
  • Medical terminology knowledge
  • Reliable team player
  • Phlebotomy
  • Electronic medical records
  • Patient flow management
  • Compassionate
  • Patient-focused care
  • CPR
  • First aid
  • Procedure assistance
  • Patient care coordination
  • Simple dressings
  • Equipment sterilization
  • Monitoring patient progress
  • Medical procedures
  • Sterile technique
  • Complex Problem-solving
  • Prioritizing stat orders
  • Lab equipment calibration
  • OB/GYN procedures
  • Companionship and emotional support
  • Customer relationship management (CRM)

Accomplishments

  • Recognized for going above and beyond the call of duty.
  • Reduced turnaround time on lab results.

Timeline

Office Manager

Lewiston First United Methodist Church
09.2024 - 07.2025

Certified Medical Assistant

Evergreen Healthcare Geriatrics
2021 - 2023

Certified Medical Assistant

Evergreen Health Care Center Pulmonary
2020 - 2021

Certified Medical Assistant

Evergreen Healthcare OB/GYN Care Tan
2007 - 2020

Certified Medical Assistant

Evergreen Health Care A Center for Women's Health
2001 - 2007

Certified Medical Assistant

Dr Theresa Tsang- OG/GYN
1991 - 2000

No Degree - Emergency Medical Tech

Shoreline CC

Certificate of Technical Studies Medicsl Assistant - Medical Assistant

Puget Sound Institue of Technology

Associate of Science - Associates

Edmonds Community College

High School Diploma -

Lynnwood Senior High
Anita Hawkins