Anita Hudnet
High Point,NC
Summary
Dynamic AR Specialist committed to enhancing billing accuracy and customer satisfaction. Known for resolving billing discrepancies efficiently and coordinating with insurance companies to ensure prompt payments.
Overview
24
24
years of professional experience
Work History
AR Specialist II
Johns Hopkins University
Baltimore, Maryland
02.2022 - Current
- Collaborated with faculty to resolve billing inquiries and discrepancies, enhancing overall satisfaction.
- Coordinated with insurance companies to expedite payment processing, ensuring timely revenue flow.
- Ensured timely collection of funds through diligent follow-up on past due accounts.
- Resolved customer-reported billing issues, improving client trust and retention.
- Maintained accurate records of appeals and their statuses within the system.
Cashier
Harris Teeter Grocery Store
High Point, North Carolina
07.2024 - 10.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and guided them through store layout to enhance shopping experience.
- Maintained clean and organized checkout area to ensure efficient service and positive customer interactions.
- Handled cash, credit, and gift card payments accurately and securely.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers warmly and provided information about products and services to improve customer satisfaction.
Accounts Receivable Coordinator
Ascension Medical Group
Baltimore, Maryland
07.2020 - 11.2021
- Managed billing and invoicing processes for patient accounts, ensuring accuracy and timely processing.
- Coordinated collections efforts for outstanding accounts, implementing follow-up strategies to enhance recovery rates.
- Assisted patients with billing inquiries and resolved discrepancies promptly.
- Collaborated with clinical staff to ensure timely submission of insurance claims.
- Reviewed account statuses and prioritized collections based on aging reports, focusing on high-risk accounts to maximize recovery.
- Trained new staff on accounts receivable procedures and best practices.
Medical Office Coordinator
Ascension Medical Group
Columbia, Maryland
07.2012 - 06.2020
- Coordinated patient appointments and optimized scheduling for multiple providers to enhance patient flow.
- Maintained electronic medical records and ensured data accuracy for patient files.
- Facilitated communication between patients and healthcare providers to enhance service delivery.
- Processed insurance claims and verified patient eligibility to ensure timely reimbursements.
- Assisted in training new staff members on office procedures and software systems.
- Managed office supplies inventory and coordinated procurement with vendors.
- Provided exceptional customer service by addressing patient inquiries and concerns promptly.
- Developed and implemented policies and procedures for front desk operations to standardize processes.
- Coordinated patient appointment times with staff hours to schedule appointments and tests.
Medical Billing Coordinator
St. Agnes Hospital
Baltimore, Maryland
10.2002 - 06.2012
- Managed medical billing processes for patient accounts at St. Agnes Hospital.
- Coordinated with insurance companies to efficiently resolve billing discrepancies, enhancing accuracy in claims processing.
- Reviewed and verified coding accuracy for insurance claims submissions.
- Ensured compliance with healthcare regulations during billing operations.
- Communicated with patients regarding billing inquiries and payment plans clearly.
- Monitored payment trends and reported issues to management promptly.
- Analyzed historical data to identify trends in denials and underpayments, informing strategies for reducing future discrepancies.
- Trained new staff on billing software and hospital procedures to streamline onboarding and improve team competency.
- Reconciled monthly payments received from payers against invoices sent out.
Education
Associate of Arts - Medical Coding
DeVry University
Illinois City, IL06-2026
Skills
- Accounts receivable management
- Insurance claims
- Billing procedures
- AR aging reports
- Aging reports analysis
- Cash application
- Invoice processing
- Collections management
- Accurate payment posting
- Account reconciliation
- Financial reporting
- Financial statements expertise
- Regulatory compliance
- Data management
- Month-end closing
- Appointment scheduling
- Bank deposits
- Customer service
- Client communication
- Communication skills
- Accounts receivable management
Timeline
Cashier
Harris Teeter Grocery Store
07.2024 - 10.2025
AR Specialist II
Johns Hopkins University
02.2022 - Current
Accounts Receivable Coordinator
Ascension Medical Group
07.2020 - 11.2021
Medical Office Coordinator
Ascension Medical Group
07.2012 - 06.2020
Medical Billing Coordinator
St. Agnes Hospital
10.2002 - 06.2012
Associate of Arts - Medical Coding
DeVry University