Anita Hughes
Columbus,OH
Summary
I am an individual who collaborates effectively with cross-functional teams, who demonstrates exceptional critical thinking, I always have a positive attitude with a results-driven approach and have great teamwork as well as individual working skills. I offer a keen eye for detail and strong commitment to learning and growth within everything I do. I bring ability to quickly learn new testing tools and methodologies. I will always ensure thorough and accurate software testing. I'm very eager to contribute to the team's success and further develop my professional skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Quality Assurance Analyst
Defi Solutions
06.2022 - 01.2025
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Reported progress, test metrics and results to project stakeholders.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
- Reviewed user stories and acceptance criteria to ensure accurate translation into effective test scenarios.
- Streamlined communication between QA team and development team, ensuring clear understanding of test results and required actions.
- Identified critical software bugs, escalating issues to developers for swift resolution.
- Assisted in the implementation of Agile methodologies within the QA team, increasing efficiency and adaptability in a fast-paced environment.
- Maintained detailed documentation of test procedures, results, and bug reports for reference during project lifecycle.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Kept scripts and test cases updated with current requirements.
- Attend meetings and provided commits scheduled for higher environments for my team.
Business Analyst
Fiserv
02.2016 - 06.2022
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
- Streamlined report generation processes, significantly reducing time spent on monthly performance analysis.
- Enhanced user experience on company website by analyzing user feedback and implementing necessary adjustments.
- Optimized business operations by designing and introducing efficient workflow processes, which led to smoother project execution.
- Fostered culture of continuous improvement by leading regular review sessions to identify and implement process enhancements.
- Led cross-functional teams in development of new customer relationship management system, improving client satisfaction and engagement.
- Improved decision-making with comprehensive risk assessments, identifying potential issues before they impacted projects.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Collaborated with stakeholders to identify business needs and data sources.
- Generated ad-hoc reports to evaluate specific business requirements.
Education
GED -
Central High School
ColumbusNo Degree - High School
West High School
Columbus, OH06-1982
Skills
- Regression testing
- Test planning
- Software development lifecycle
- Critical thinking
- Functional testing
- Agile methodology
- Defect tracking and reporting
- Results and Deadline-driven
- Collaborative team player
Certification
- CISR Hondros College 1992
- BA Bootcamp 1991
- CPR/AED Certification 1991
- P&C License Hondros College 1989
Timeline
Quality Assurance Analyst
Defi Solutions
06.2022 - 01.2025
Business Analyst
Fiserv
02.2016 - 06.2022
GED -
Central High School
No Degree - High School
West High School
Similar Profiles
Jermaine JamesJermaine James
Title Specialist at Defi SolutionsTitle Specialist at Defi Solutions
Rachael CiolekRachael Ciolek
Title Specialist at defi SOLUTIONSTitle Specialist at defi SOLUTIONS
JOSHUA SHORTJOSHUA SHORT
Director of Operations at defi SOLUTIONSDirector of Operations at defi SOLUTIONS