Anita Jones
New Britain,CT
Summary
Compassionate and attentive healthcare worker for 15 years, with 7 in a hospital setting. Proficient in patient care, administrative duties, as well as cardiac arrhythmia recognition and reporting. Experienced in training and mentoring new staff and colleagues. Excellent communication & interpersonal skills that leave a lasting impression. Skilled in Telemetry with Monitor Technician experience. Flexible and comfortable working as a float and part of a dynamic team. Private Duty (Part-time), Essex, CT 2018-Present Maintain a safe, secure, and healthy environment for the patient(s) Monitor patients mental, physical, and behavioral well being by observation, tracking of intake, and interactions Record and manage patients medical appointments Administer medications Privilege patient support through assisting with household duties and needs Engage physical in mental enrichment and/or physical activities Establish rapport with clients family, and effectively communicate care plans Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
27
27
years of professional experience
Work History
Nurse Technician
The Hospital Of Central Connecticut
10.2023 - Current
- Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
- Aided patients with personal hygiene by giving baths, dressing and assisting in feeding.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Provided personal hygiene assistance, giving baths and performing dress changes for patients.
- Prepared and maintained records of patient progress and services performed to report changes in patient condition.
- Worked with staff to develop and implement treatment plans.
- Documented patient information and care activities in electronic health record.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped over patients 10 per day, both psychologically and emotionally to facilitate quick recovery
- Supported needs of 10+ residents under long-term care
Private Caregiver
Jack Stillwagon
10.2022 - Current
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Maintained clean, safe, and well-organized patient environment
Front Desk Receptionist
Middlesex Family Medicine
10.2021 - 09.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Confirmed appointments, communicated with clients, and updated client records.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
Unit Secretary
Middlesex Hospital
01.2020 - 01.2022
- Proficient typing, calendar management, and exposure to Microsoft Office
- Answered, screened, and directed incoming calls
- Completed processing of admissions, discharges, and transfers of patients
- Scheduled appointments for inpatient or outpatient procedures
- Created staff schedules
- Professional oral communication and phone etiquette
- Managed patient filing, applied charges, and kept accurate records
- Maintained optimum confidentiality and compassion
- Answered phone calls and messages for 6-physician in medical facility, scheduling appointments, and handling patient inquiries
- Maintained patient confidentiality in line with HIPAA regulations
- Organized paperwork such as charts and reports for office and patient needs
- Answered telephone calls to offer office information, answer questions, and direct calls to staff
- Managed incoming calls and directed to appropriate department
Monitor Technician
01.2020 - 01.2021
- Well versed in customer service, patient care, and arrhythmia recognition
- Partners with nurses and treatment team to ensure that care is performed with attention to quality and detail
- Familiar with hospital policies, procedures, and expectations
- Reports to manager of Critical Care Unit
- Thrives in fast paced environments and is easily adaptable.
- Interpreted tests and identified arrhythmias and heart abnormalities on patient's EKG and reported to cardiologist
- Trained and supervised new cardiac monitor technicians on best practices and safety measures
Patient Care Technician
EPIC
01.2015 - 01.2021
- Training completed
- Managed unprecedented work conditions while caring for Critical Care patients during pandemic of COVID-19
- Awarded CCU Team of Year in 2020
- Understand vital signs (temperatures, blood pressures, pulse, oxygen)
- Completed ADL on all patients (hygiene, bathroom, grooming, etc)
- Assisted Nursing with basic treatments and prepared supplies
- Ensured all rooms were prepped for admissions
- Provided patients with support and met their needs while in care
- CPR certification
- Homecare
- Seasoned knowledge with working independently in private homes and in skilled facilities
- Comfortable working in the home setting with one-to-one care, as well as with several patients
- Experienced in caring for clients with physical and mental disabilities
- Well versed in family centered care and customer service.
Certified Nurses Aid / Nursing Assistant
Essex Meadows
01.2010 - 01.2015
- ADL of all patients (hygiene,bathing, grooming)
- Engaged patients in activities for enrichment
- Kept resident's rooms tidy and clean
Security / Public Service
Naval Submarine Base, Mohegan Sun Casino
01.1997 - 01.1999
- Prepared shift reports for supervisors
- Comfortable with interactions with individuals in structured environments
- Gained familiarity with coding and language required for public service
Education
Administration Bachelor's Degree - NURSING
Middlesex Community College - Middletown
Middletown, CTPatient Care Technician Certification -
Middlesex Community College - Middletown
Middletown, CT2014
Graduate of Certified Nurse Assistant Program -
Middlesex Community College - Middletown
Middletown, CT2007
Skills
- Patient Motivation and Encouragement
- Mental and Physical Assessments
- Medical Records Management
- Privacy and Confidentiality
- Patient Bathing and Showering
- Recording Vital Signs
- Ambulating Patients
- Patient Care
- Patient Feeding
- Toileting Assistance
- Personal Hygiene Assistance
- Charting
Timeline
Nurse Technician
The Hospital Of Central Connecticut
10.2023 - Current
Private Caregiver
Jack Stillwagon
10.2022 - Current
Front Desk Receptionist
Middlesex Family Medicine
10.2021 - 09.2022
Unit Secretary
Middlesex Hospital
01.2020 - 01.2022
Monitor Technician
01.2020 - 01.2021
Patient Care Technician
EPIC
01.2015 - 01.2021
Certified Nurses Aid / Nursing Assistant
Essex Meadows
01.2010 - 01.2015
Security / Public Service
Naval Submarine Base, Mohegan Sun Casino
01.1997 - 01.1999
Administration Bachelor's Degree - NURSING
Middlesex Community College - Middletown
Patient Care Technician Certification -
Middlesex Community College - Middletown
Graduate of Certified Nurse Assistant Program -
Middlesex Community College - Middletown