Experienced Customer Service Representative fluent in English and Spanish language. Professional employee dedicated to providing excellent service. Comfortable working in fast-paced environment attending to customer service needs and ensuring that expectations are well met.
Overview
6
6
years of professional experience
Work History
Environmental Services Associate
The Hospital Of Central Connecticut
New Britain, CT
04.2020 - Current
Supported infection prevention efforts through regular laundering of linens, towels, hospital gowns, and other related items.
Increased patient satisfaction by providing prompt and courteous service while addressing their environmental needs.
Demonstrated flexibility by adjusting work schedules or assignments to accommodate the needs of the facility and its occupants.
Contributed to a positive workplace culture by maintaining professional behavior, respecting diversity, and collaborating effectively with team members.
Restructured lines of communication with housekeeping to make sure guests were satisfied with timeliness and quality of housekeeping services.
Performed housekeeping functions to maintain compliant, audit-ready operations.
Cashier and Customer Service (RIA)
CTown Supermarket
New Britain, CT
01.2018 - 02.2020
Responsibilities included:
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Assisted in inventory management tasks, contributing to optimal stock levels and product availability.
Collaborated with team members to execute promotional events smoothly, driving foot traffic and increasing sales opportunities.
Counted money in drawers at beginning and end of each shift.
Identified and resolved discrepancies and errors in customer accounts.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Environmental Services Associate at Novant New Hanover Regional Medical CenterEnvironmental Services Associate at Novant New Hanover Regional Medical Center
Environmental Services Associate at University of Pittsburgh Medical Center (UPMC)Environmental Services Associate at University of Pittsburgh Medical Center (UPMC)