Detail-oriented Environmental Services Associate with expertise in maintaining cleanliness and sanitation. Proven ability to manage time effectively and enhance guest satisfaction through exceptional service.
Overview
2
2
years of professional experience
Work History
Environmental Services Associate
Northstar Mohican Casino Resort
Bowler, Wisconsin
10.2024 - 08.2025
Maintained cleanliness and sanitation in guest areas throughout the casino resort.
Disposed of waste materials following environmental safety standards.
Assisted with setup and breakdown of event spaces for various functions.
Performed wall washing, vacuuming, dusting and other housekeeping tasks.
Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
Room Attendant
Northstar Mohican Casino Resort
Bowler, Wisconsin
01.2024 - 10.2024
Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
Responded quickly to guest requests for additional items or services within scope of service offered by the hotel.
Restocked supplies and linens to ensure availability for guests.
Reported maintenance issues promptly to ensure guest satisfaction.
Organized cleaning carts for efficient room preparation and service.