TUANISE Fisher
Miami Gardens
Summary
Compassionate healthcare professional with diverse experience in environmental services, pharmacy operations, and patient support. Demonstrates expertise in infection prevention and HIPAA compliance while ensuring safe, sanitary patient environments. Collaborates effectively with multidisciplinary teams to enhance patient-centered care.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Environmental Services Associate
Sodexo-Jackson North Medical Center
05.2026 - Current
- Maintain clean and sanitary patient care areas following infection prevention standards.
- Perform terminal cleaning and biohazard waste disposal.
- Supported nurses, respiratory therapists, and physicians by maintaining safe patient environments, contributing to quality care.
- Follow OSHA, CDC, HIPAA, and hospital policies.
- Worked for Sodexo to maintain cleanliness and hygiene in various settings.
- Maintained cleanliness and safety standards in patient rooms and common areas.
- Operated cleaning equipment and tools according to safety procedures.
- Collaborated with team members to efficiently complete cleaning tasks, ensuring high standards of hygiene.
- Responded promptly to requests for additional cleaning support from staff.
- Executed infection control protocols to effectively prevent spread of illness in patient care areas.
Patient Access / Contact Center Representative
University of Miami Health System
12.2023 - 03.2025
- Scheduled appointments, verified insurance, maintained EMRs, and coordinated patient care.
- Coordinated communication between patients and healthcare providers effectively.
- Maintained patient records and updated information in the database.
- Resolved customer complaints in a professional manner.
- Attended regular training sessions on relevant topics to stay updated with industry trends.
- Monitored incoming calls, emails and chats for quality assurance purposes.
Certified Pharmacy Technician
CVS Health
01.2024 - 12.2024
- Prepared prescriptions, processed insurance claims, maintained patient records, and ensured medication accuracy.
- Processed and filled prescriptions accurately for diverse customer needs.
- Maintained inventory levels by organizing and restocking medications promptly.
- Assisted pharmacists in patient consultations and medication inquiries effectively.
- Ensured compliance with safety regulations and pharmacy policies consistently.
Certified Pharmacy Technician
Walgreens
03.2020 - 02.2022
- Assisted pharmacists, processed refill requests, answered medication questions, and maintained HIPAA compliance.
Education
Associate of Arts - Pre-Pharmacy
Miami Dade College
01-2026
Skills
- Infection Prevention
- Patient Care Support
- Medical Terminology
- HIPAA Compliance
- EMR
- Hospital Environmental Services
- Biohazard Waste Handling
- OSHA Safety
- Team Collaboration
- Microsoft Office
- Attention to detail
- Policy adherence
- Proper storage protocols
- Record management
- Safety protocol adherence
- Hazardous materials handling
- Biohazard disposal
- Equipment sanitizing
- Tool cleaning
- Machine breakdown
- Sanitation training
- First aid training
Certification
- Certified Nursing Assistant (CNA)
- Basic Life Support (BLS)
- CPR Certified
- AED Certified
Timeline
Environmental Services Associate
Sodexo-Jackson North Medical Center
05.2026 - Current
Certified Pharmacy Technician
CVS Health
01.2024 - 12.2024
Patient Access / Contact Center Representative
University of Miami Health System
12.2023 - 03.2025
Certified Pharmacy Technician
Walgreens
03.2020 - 02.2022
Associate of Arts - Pre-Pharmacy
Miami Dade College