Jamesa Hart
Tampa,FL
Summary
Experienced housekeeper with a strong background in infection control, surface disinfection, and linen handling. Reliable in maintaining clean, safe environments and supporting team standards through careful attention to detail.
Overview
9
9
years of professional experience
Work History
Environmental Services Housekeeper
Moffitt Cancer Center
Tampa, Florida
11.2025 - 02.2026
- Disinfected high-touch surfaces in treatment areas and common spaces.
- Collected trash and soiled linen from hospital units to maintain cleanliness and hygiene standards.
- Restocked soap, paper products, and cleaning supplies in assigned areas to ensure availability for staff and patient needs.
- Followed safety rules and isolation protocols during daily housekeeping tasks to prevent contamination and promote patient safety.
Epic ATE Support Specialist
Central Texas Heart Center
Bryan, Texas
10.2025 - 10.2025
- Resolved application issues for physicians, nurses, and department staff.
- Guided end users through Epic navigation, login, and access problems.
- Tracked support tickets in service desk systems and routed complex cases.
- Coordinated with analysts, trainers, and IT teams on system changes.
Housekeeper
Amazing Cleaning Services
Brooksville, Florida
01.2019 - 10.2025
- Sanitized bathrooms, kitchens, and high-touch surfaces with approved cleaning products.
- Vacuumed carpets, mopped floors, and polished hard surfaces throughout properties.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Dusted furniture, fixtures, and baseboards to maintain clean living spaces.
- Restocked supplies and organized cleaning carts for daily service routes.
- Removed trash and managed waste disposal for scheduled cleaning visits.
Epic ATE Support Specialist
WellStar Augusta Health
Augusta, Georgia
10.2024 - 11.2024
- Resolved application issues for physicians, nurses, and department staff.
- Guided end users through Epic navigation, login, and access problems.
- Communicated technical instructions clearly to staff across care departments.
- Tracked support tickets in service desk systems and routed complex cases.
- Coordinated with analysts, trainers, and IT teams on system changes.
Customer Service Representative
Health Plan Services
Tampa, Florida
03.2019 - 09.2019
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong customer relationships to encourage repeat business.
- Answered customer inquiries and provided accurate information regarding products and services.
Housekeeper
Merry Maids
Tampa, Florida
03.2017 - 10.2018
- Sanitize bathrooms, kitchens, and high-touch surfaces with approved cleaning products.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Vacuumed carpets, mopped floors, and polished hard surfaces throughout properties.
- Dusted furniture, fixtures, and baseboards to maintain clean living spaces.
- Restocked supplies and organized cleaning carts for daily service routes.
- Removed trash and managed waste disposal for scheduled cleaning visits.
- Reported maintenance issues and property damage to supervisors and clients.
Education
High School Diploma -
Thomas Jefferson High School
Tampa, FL06-1998
Skills
- Infection control
- Infection prevention
- Surface sanitation
- Cleaning protocols
- Linen handling
- Waste disposal
- Supply restocking
Timeline
Environmental Services Housekeeper
Moffitt Cancer Center
11.2025 - 02.2026
Epic ATE Support Specialist
Central Texas Heart Center
10.2025 - 10.2025
Epic ATE Support Specialist
WellStar Augusta Health
10.2024 - 11.2024
Customer Service Representative
Health Plan Services
03.2019 - 09.2019
Housekeeper
Amazing Cleaning Services
01.2019 - 10.2025
Housekeeper
Merry Maids
03.2017 - 10.2018
High School Diploma -
Thomas Jefferson High School