Anita J. Robinson
Brooklyn,USA
Summary
Professional in primary care social work, bringing valuable experience and impactful achievements to support patient welfare. Focused on team collaboration and achieving results through effective communication and problem-solving. Reliable and adaptable, with skills in crisis intervention and patient advocacy.
Overview
22
22
years of professional experience
1
1
Certificate
Work History
Primary Care Social Worker - GS/11
VA Medical Center – Parma Outpatient Clinic
Parma, OH
07.2022 - Current
- Educate veterans and their families about the VA system, eligibility, and services/programs available to them. Assist veterans and their loved ones with home health care services utilizing the VA home and community-based programs. Respond to physician and nurse requests to assist veterans by providing resources in-person and/or via phone call with issues of transportation, food insecurity, behavioral health, housing, and substance abuse. Provide education and linkage to resources offering support for caregivers.
- 40 hours/week
PRN Case Manager
Cleveland Clinic - Lutheran Hospital/Avon Hospital
Cleveland, OH
11.2019 - Current
- Discharge planning by facilitating recommendations from physical & occupational therapy (PT/OT) for rehab services either at home or at a rehab facility. Prepare transport arrangements for patients, while providing resources, such as insurance, financial, transportation, food, and housing to assist with other social work needs. Assess and respond to trauma requests from ED physician and nurses in the Emergency Room.
- 24 hours/month
Inpatient, ED, & Outpatient Social Worker
MetroHealth Medical Center
Cleveland, OH
01.2018 - 07.2022
- Inpatient and ED: Discharge planning by facilitating recommendations from physical & occupational therapy (PT/OT) for rehab services either at home or at a rehab facility. Assess and respond to trauma requests from ER physician and nurses in the Emergency Room. Prepare transport arrangements for patients, while providing resources, such as insurance, financial, transportation, food, and housing to assist with other social work needs.
- Outpatient: Deliver resources and supportive counseling to patients and their families to assist with concerns of Social Determinants of Health (SDOH) such as food, transportation, housing, substance abuse, and mental health. Respond to physician and nurse’s requests for assistance with patients by seeing patients in person or calling them on the phone for follow up to assist with SDOH or Nursing Home Placement/Assisted Living or Durable Medical Equipment. Formulate patient appointment schedules for behavioral health, substance abuse, or PCP supporting patients with getting transportation home via cab vouchers, LYFT, or insurance provided transportation.
- 40 hours/week
- Key Accomplishments:
- Increased referrals of home health care services for PT/OT, which contained skilled nursing, social worker, wound care, O2, and IV antibiotics care, while making referrals for child and elder abuse/neglect to police and county agencies.
- Provided case management and resources for social work needs to patients in the Medication Assistance Treatment (MAT) program for substance abuse.
- Identified needs for skills improvement and arranged effective training / development programs for employees to enhance their knowledge and performance.
Social Services Worker 3
Cuyahoga County Division of Children and Family Services
Cleveland, OH
08.2004 - 01.2018
- Reduced safety concerns for children through regular meetings and collaborations. Instrumental in facilitation of case management and crisis intervention for families with neighborhood collaborative agencies and substance abuse and mental health service providers. Completed case plans for ongoing cases for substance abuse and mental health cases. Mentored and coached newly hired personnel in an efficient and effective manner. Attended calls made to the 696-KIDS Hotline and addressed emergency referrals.
- 40 hours/week
- Key Accomplishments:
- Proactively streamlined eight to 15 cases a month to achieve state mandated 30-45-day investigative process.
- Completed regular home visits and interviewed families and children to prevent child abuse and neglect.
- Established member of the Hotline Dept. and nominated for Social Worker of the Year by Hotline Supervision.
Social Services Supervisor
Cuyahoga County Division of Senior and Adult Services
Cleveland, OH
01.2016 - 09.2016
- Planned, organized, and directed a unit of social workers engaged in assessing clients' needs for social services in the Information Services unit in accordance with laws, regulations, and department policies. Reviewed cases to ensure timeliness and compliance with regulations and policies. Conferred with staff regarding issues/problems and assisting with crisis interventions.
- 40 hours/week
- Key Accomplishments:
- Led five to twelve workers in the Information Services Unit and Centralized Intake Department.
- Facilitated Supervisor Reviews for submitted closed cases and determined if further assistance was needed for each case.
- Closed over 200 old cases to streamline caseloads for workers.
- Achieved new standards for monthly cost savings reports for the Western Reserve Area Agency on Aging (WRAAA) and the monthly Benefits Check-Up report for the Aging and Disability Resource Network (ADRN).
Education
Master Degree in Social Administration - Drug and Alcohol Abuse
Case Western Reserve University
Cleveland, OH01-2013
Bachelor Degree in Social Work - undefined
Youngstown State University
Youngstown, OH01-2000
Skills
- Healthcare navigation
- Family support
- Critical thinking
- Multidisciplinary collaboration
- Psychosocial assessment
- Follow-up care
- Active listening
- Excellent communication
- Discharge planning
- Care coordination
- Professionalism
- Problem-solving
Certification
Licensed Social Worker (LSW): Ohio Counselor, Social Worker & Marriage and Family Therapist Board, License Number: S.1701528, 2017-2027
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Primary Care Social Worker - GS/11
VA Medical Center – Parma Outpatient Clinic
07.2022 - Current
PRN Case Manager
Cleveland Clinic - Lutheran Hospital/Avon Hospital
11.2019 - Current
Inpatient, ED, & Outpatient Social Worker
MetroHealth Medical Center
01.2018 - 07.2022
Social Services Supervisor
Cuyahoga County Division of Senior and Adult Services
01.2016 - 09.2016
Social Services Worker 3
Cuyahoga County Division of Children and Family Services
08.2004 - 01.2018
Bachelor Degree in Social Work - undefined
Youngstown State University
Master Degree in Social Administration - Drug and Alcohol Abuse
Case Western Reserve University