Anita Mcinnis
Bellerose,NY
Summary
Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Overview
10
10
years of professional experience
Work History
Home Health Aide
247 Homecare
Brooklyn, NY
01.2018 - Current
- Assisted clients with bathing, dressing and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Improved patient outlook and daily living through compassionate care.
- Assisted with client personal care needs to foster independence and well-being.
- Tracked and reported clients' progress based on observations and conversations.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Supervisor
MedRite Urgent Care
Queens, New York
06.2023 - 09.2024
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Nordstrom, Norstrom Rack
Brooklyn, NY
01.2019 - 03.2020
- Retail, ⢠Stock , ⢠Heavyweight lifting the ⢠Monitoring
Transportation Coordinator
PREMIER PARATRANSIT
Brooklyn, NY
03.2017 - 01.2018
- Assign and dispatch drivers on loads.
- Coordinated product shipments from point of origin to destination.
- Planned travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, standards and guidelines.
- Communicated delays and early arrivals to management.
- Coordinated driver loads and managed dispatch tasks.
Warehouse Supervisor
Target
Brooklyn, NY
03.2015 - 03.2017
- Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
- Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
- Established and maintained good relations with customers, vendors and transport companies.
- Trained staff on material handling processes to reduce shipping times.
Education
Computer Skills
Kingsborough Community College
Brooklyn, NY05.2014
Skills
- CNA certified
- HHA certified
- Ekg certified
- Phlebotomy certified
- Microsoft
- Managerial expertise
- CRM
- Patient Fusion
- Epic
- Staff Management
- Workflow Optimization
- Data Analysis
- Organizational Management
Additional Information
- Authorized to work in the US for any employer
Timeline
Supervisor
MedRite Urgent Care
06.2023 - 09.2024
Nordstrom, Norstrom Rack
01.2019 - 03.2020
Home Health Aide
247 Homecare
01.2018 - Current
Transportation Coordinator
PREMIER PARATRANSIT
03.2017 - 01.2018
Warehouse Supervisor
Target
03.2015 - 03.2017
Computer Skills
Kingsborough Community College