ANITA NOBRE
Miami Beach,FL
Summary
Highly-motivated employee with desire to take on new challenges. Solid work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Barista/Server/Cashier
Qavah C&S
Bay Harbor Islands, Florida
11.2023 - 03.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
Associate
World Tennis
Miami Beach, FL
07.2022 - 11.2023
- Answered customer questions and provided store information
- Supported management team to facilitate task completion and meet performance goals
- Arranged and stocked new merchandise following placement directions.
Server/Barista/Cashier
Bianco Gelato
Bal Harbor, FL
07.2022 - 08.2022
- Stocked sales floor and assisted in product movement and merchandising plans
- Communicated clearly with customers in person and via telephone, driving positive experiences
- Followed cleaning and sanitation guidelines to meet health and OSHA requirements.
Server/Cashier
El coco loco frio
Aventura, FL
06.2022 - 08.2022
- Accepted cash and credit card payments, issued receipts and provided change
- Answered customer questions and provided store information
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
High School Diploma -
Miami Beach Senior High
Skills
- New Hire Training
- Oral Communication
- Workplace Safety
- Complex Problem-Solving
- Client Engagement
- Verbal and Written Communication
- Data Entry
- Cash Handling
- Courteous and Professional
- Sales Techniques
- Calendar Management
- Preparing Reports
- Time Management
- Work Planning and Prioritization
- Relationship Building
- Order Fulfillment
- Stocking and Replenishing
- Decision-Making
- Customer Interaction
- Opening and closing duties
- Beverage Preparation
- Coffee expertise
- Food Preparation
- Ordering Procedures
- Food Running
- Espresso machine operation
Languages
Portuguese
Native/ Bilingual
English
Native/ Bilingual
Spanish
Professional
Timeline
Barista/Server/Cashier
Qavah C&S
11.2023 - 03.2024
Associate
World Tennis
07.2022 - 11.2023
Server/Barista/Cashier
Bianco Gelato
07.2022 - 08.2022
Server/Cashier
El coco loco frio
06.2022 - 08.2022
High School Diploma -
Miami Beach Senior High
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