Anita Owens

• Prioritize calls through screening process and transfer calls and recorded messages for appropriate personnel.
• Manage front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
• Answer telephone calls to offer office information, answer questions, and direct calls to staff.
• Maintain a clean and organized office environment to promote a positive atmosphere for both staff and patients.
• Keep information confidential and follow HIPAA guidelines to maintain patient trust.
• Locate, create, check in, and pull medical records for patient appointments and incomplete charts.
• Register new patients in electronic medical records prior to appointment scheduling.
• Collect payments for services, complete daily log of monetary income, and take to cashier.
• Assist with orders and maintains department supplies and equipment.
• Support office staff and operational requirements with administrative tasks.

Consistently welcoming and registering patients and ensuring to maintain a safe, healthy, positive atmosphere

• Communicating with management teams for executing and directing patient care activities
• Overseeing scheduling of all exams, immunization and recalls, while monitoring clinic visits
• Ensuring all medical records and insurance information is accurate and up to date, while collecting new charts and inputting immunizations into KY Immunization Registry
• Maintaining all Patient Forms and managing daily reports efficiently
• Participating in school registration and addressing questions and hand- outs information during registration
• Placing weekly supply orders
• Offering assistance and training to nurses when required, and communicating with parents, doctor offices and schools to send and receive information accordingly
• Ensuring to implement all aspects of health and safety standards while attending yearly OSHA training.

• Managed and oversaw day-to-day operations of kitchen from cleaning equipment to preparation of food items
• Prepared recipes and assured top quality meal service, accurate food preparation, appealing plating, and timely delivery of food items
• Oversaw restocking of all equipment needed for service and ensured its safety and hygiene efficiently
• Ensured to maintain sanitary kitchen and adhere to proper food handling and supply checks
• Kept track of inventory and ensured all equipment is cleaned after use
• Monitored storing of leftover food with documentation
• Managed money for sold food and utilized technology as per need.

• Processed, verified, and posted all credit card and EDI payments of goods sold or services rendered while recording transactions consistently
• Administered accounting receivables and incoming payments in acquiescence with financial policies and procedures
• Executed all administrative and clerical tasks, such as data entry, preparing invoices, sending bill reminders, filing paperwork, and contacting clients to discuss their accounts
• Prepared bank deposits, distributed all mail and, managed generation and distribution of weekly and monthly statements
• Performed daily audit reviews and ensured all import and ticket details are uploaded into company's financial systems regularly, while resolved all discrepancies timely
• Prepared payroll deduction adjustment information for cash and/or product shortages as needed for management approval.

• Oversaw preparation of purchase orders, kept track of inventory and standard order requests, and maintained all paperwork
• Assisted team members with purchasing of raw materials and consistently coordinated and conferred about procurement activities with Sales team
• Actively tracked purchase orders through supply process and catered to invoice queries and discrepancies
• Responsible for receiving incoming account payable calls
• Maintained and organized hard copies and electronic procurement records for audits, while ensured to keep receiving log updated on Myte Myke system.

• Managed scheduling of employee safety training along with contractor training
• Actively performed safety inspections on weekly basis
• Supervised tracking of incident reports
• Maintained office inventory from purchasing to organizing
• Managed and organized staff and client documents and updated them when required
• Executed regular plant safety inspections and reported results to management, while provided accident data for corporate to view
• Scheduled catering for training and administered off-site programs
• Developed and distributed monthly newsletter throughout plant.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Organized logistics and materials for daily senior management meetings and took detailed notes for later.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
• Managed filing system entered data and completed other clerical tasks.
• Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.