Summary
Overview
Work History
Education
Skills
Timeline

Anita Parker

Canton,GA

Summary

Motivated professional with talent for coordinating customer/patient services. Proactive with history of managing multiple tasks in various areas with specialties in conflict resolution, team coordination and customer support. Highly organized, detail-oriented and thrives in fast-paced, intense environment.

Overview

7
7
years of professional experience

Work History

Personal Shopper

Walmart
Commerce, GA
06.2022 - 06.2023
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat as well as suggesting comparable products to replace out-of-stock items.
  • Scanned items when pulling from shelves to update system stock information.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings and frequent repeat customers.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
  • Maintained positive relationships with store personnel by being consistently professional and friendly.
  • Reduced process lags by training employees on best practices and protocols.
  • Reset store displays for special events and seasonal merchandise changes.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Located, stocked and secured merchandise for orders from stock rooms and bins under a strict time constraint.

Front Desk Specialist

Athens Orthopedic Clinic
Athens, GA
10.2020 - 07.2021
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process and collecting payment for services.
  • Completed end-of-day reporting and balanced registers to maintain financial accuracy.
  • Set up appointments for physician visits and procedures using calendar software.
  • Delivered high-quality administrative and customer service to sustain patient and work flows in a fast-paced environment seeing 200+ patients per day.
  • Scanned insurance cards, documented demographics and health history as well as verified patient coverage for upcoming procedures or appointments.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.

Back Office Manager

Bulldog Chiropractic
Commerce, GA
07.2019 - 10.2020
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Monitored calendars and scheduled appointments based on availability and established load limits.
  • Collected payments, issued receipts, updated accounts to reflect new balances, answered approximately 50+ phone calls daily and pleasantly welcomed visitors to office.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Helped patients feel comfortable with procedures by explaining steps and answering questions.
  • Generated precise x-ray images of target body areas to aid physician in diagnosing patients' issues.

Sales Associate

Harbor Freight Tools
Nashville, TN Athens, GA
10.2016 - 07.2019
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Built trusting relationships with customers by making personal connections.
  • Worked as a team to help an average of 300+ customers per day by responding to inquiries and locating products.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide store, products and services information.
  • Met merchandise processing standards and maintained organized and accessible work area.

Administrative Intern

Bentley Assisted Living
Jefferson, GA
03.2018 - 06.2018
  • Created and implemented new organizational and recordkeeping processes for notes, records and documents.
  • Proofed and edited letters and other correspondence to correct grammar and spelling errors.
  • Developed strong and trusting rapport with patients and families to facilitate smooth, quality care as well as providing emotional support and daily living instruction.
  • Organized and maintained payroll information by entering data, deleting errors, collecting information, preparing reports, compiling summaries of earnings, taxes, deductions, leave, disability and nontaxable wages.
  • Followed all IRS guidelines and state regulations when submitting payroll taxes.
  • Compiled financial, accounting and auditing reports and tables for cash receipts, expenditures, accounts payable, receivables and profits and losses.

Education

GED -

2018

Skills

  • Oral and written communications
  • Listening skills
  • Administrative skills
  • Sales expertise
  • Technologically savvy
  • Microsoft Office expertise
  • Customer relations
  • Adaptive team player

Timeline

Personal Shopper - Walmart
06.2022 - 06.2023
Front Desk Specialist - Athens Orthopedic Clinic
10.2020 - 07.2021
Back Office Manager - Bulldog Chiropractic
07.2019 - 10.2020
Administrative Intern - Bentley Assisted Living
03.2018 - 06.2018
Sales Associate - Harbor Freight Tools
10.2016 - 07.2019
- GED,
Anita Parker