- Ice Hockey-Played NCAA Division III Ice Hockey at Lebanon Valley College
- Coaching Youth Ice Hockey Clinics-Raleigh, NC
- Second generation dog show participant/breeders
Skyler Pugh
Raleigh
Summary
Dynamic and dependable professional dedicated to delivering exceptional customer service, eager to embark on a rewarding career with a reputable organization. Committed to continuous learning and personal development, with a strong desire to expand skills and contribute effectively. Excited about the opportunity to join a collaborative team that values excellence and innovation. Prepared to leverage enthusiasm and reliability to make a meaningful impact in the workplace.
Overview
11
11
years of professional experience
Work History
Server
SoHot Hotpot & BBQ Raleigh
Raleigh, NC
12.2024 - Current
- Provide exceptional service to all guest
- Success in high stress environment
- Handle high-volume dining service, successfully serving parties of up to 30 people.
- Efficiently manage large parties of up to 30 guests, maintaining exceptional service standards in a high-volume restaurant setting.
General Contractor
Dark Horse Photography
Reading, PA
07.2024 - 11.2024
- Embraced new tasks and project scope changes, showcasing adaptability and problem-solving expertise.
- Contributed to successful project outcomes in construction by executing tasks with precision and a strong work ethic.
- Utilized a range of hand and power tools to enhance productivity in task completion.
- Executed finishing processes for woodwork and wallboard in studio sets using paneling, paint and hand tools.
- Applied expertise in luxury vinyl tile flooring installation, ensuring precision and quality in execution.
Sales Consultant
Weatherby Healthcare
Durham, NC
03.2023 - 06.2024
- Built a strong prospect pipeline to construct a book of business from the ground up, utilizing cold calls, emails, texts, third-party sites, networking, and referrals.
- Developed and cultivated relationships with doctors through qualifying conversations, frequent check-ins, new opportunity listings, and staying current with the Oncology industry landscape to leverage knowledge in discussions with doctors.
- Completed full sales cycle including prospecting, negotiating schedule and pay rates, presenting to hospital facility for clinical interview, licensing and credentialing doctors for confirmed assignments, frequently communicating with active clients, and discussing assignment extension and/or next steps for future assignments at end of sales cycle.
- Maintained accurate records in Salesforce, including phone call records, presentations, licensing requests, hospital privilege requests, and confirmed assignments.
- Collaborated with other sales consultants and client-side leaders to efficiently notify physicians of new job opportunities and maximize outreach on each opportunity.
Crew Member
Houp Landscaping, Inc.
Oley, PA
04.2022 - 03.2023
- Achieved aesthetically pleasing garden beds through effective weed management, clean edging, meticulous trimming, and efficient mulching.
- Constructed retaining walls, patios, fire pits, and small-scale lighting and drainage features to improve outdoor aesthetics.
- Performed detailed assessments of pitch to optimize water drainage and enhance patio functionality.
- Assisted in loading and unloading trailers and heavy machinery at work sites. Drove vehicles to transport equipment to and from job locations.
- Operated landscaping equipment to assist in maintaining grounds. Supported the movement of pallets and loading of materials for various projects. Assisted in the removal of trees to enhance outdoor spaces.
Server
Coastal Grille
Wyomissing, PA
03.2022 - 09.2022
- Delivered exceptional service by ensuring precise order accuracy and offering informed recommendations on menu items and specials.
- Contributed to exceptional dining experiences by delivering hot food to tables promptly. Enhanced customer satisfaction through proactive table check-ins. Streamlined beverage service and payment processes for increased efficiency. Maintained a tidy dining area through effective pre-bussing practices.
- Conducted comprehensive opening and closing tasks to ensure restaurant readiness and uphold cleanliness before each dining shift.
General Contractor
Brass Ring Property Management
West Reading, PA
01.2021 - 03.2022
- Executed various construction activities for apartments, focusing on framing, drywall application, spackling, sanding, and painting to enhance overall project quality.
- Administered project inventory, facilitated procurement of significant material orders, and streamlined logistics operations with manufacturers.
- Conducted thorough demolition and cleanup to ensure readiness for subsequent remodeling phases.
Physical Training & Research Practicum
Lebanon Valley College
Annville, PA
01.2021 - 05.2021
- Assessed client goals and crafted targeted workout plans utilizing SMART criteria, facilitating both virtual and face-to-face training sessions.
- Conducted skin tone research project under Dr. Claudia C. Gazsi, Chair of Exercise Science, abstract accepted for presentation by PA Physical Therapy Association for their annual meeting.
Team Member
CHICK FIL A
Wyomissing, PA
01.2015 - 12.2020
- Executed front-of-house tasks to maintain operational efficiency, including cashiering, ice cream machine management, and precise order bagging.
- Oversaw morning food preparation, ensuring efficient operation of chicken cooking and fry stations to support breakfast service.
- Nurtured strong interpersonal connections with clients and co-workers to promote a supportive work environment.
- Cultivated exceptional customer service standards to enhance client satisfaction.
Education
B.S. - Exercise Science
Lebanon Valley College
05-2021
Skills
- Team collaboration
- Skilled in Microsoft Office applications
- Responsive to new challenges
- Salesforce proficiency
- Effective problem resolution
- Exceptional customer support
Interests
Timeline
Server
SoHot Hotpot & BBQ Raleigh
12.2024 - Current
General Contractor
Dark Horse Photography
07.2024 - 11.2024
Sales Consultant
Weatherby Healthcare
03.2023 - 06.2024
Crew Member
Houp Landscaping, Inc.
04.2022 - 03.2023
Server
Coastal Grille
03.2022 - 09.2022
General Contractor
Brass Ring Property Management
01.2021 - 03.2022
Physical Training & Research Practicum
Lebanon Valley College
01.2021 - 05.2021
Team Member
CHICK FIL A
01.2015 - 12.2020
B.S. - Exercise Science
Lebanon Valley College
Additional Information
Authorized to work in the US for any employer