Anita Rodriguez
Linden,NJ
Summary
Experienced in team leadership and operational management, leveraging strong organizational skills to optimize workflow and enhance team efficiency. Proven track record of fostering a collaborative work environment that drives collective goal achievement.
Overview
16
16
years of professional experience
Work History
Supervisor/Lead Intake Coordinator
Life Care Advantage
07.2019 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Initiated new patients acquisition strategies, leading to a significant increase in the agency's client portfolio.
- Enhanced patient care by coordinating and scheduling home healthcare services.
- Advocated for clients rights throughout their interactions with healthcare professionals; ensuring they receive the appropriate levels of service according to their unique needs.
- Assisted families in understanding available resources, insurance coverage options, and financial implications related to home-based health services.
- Trained new staff members on company policies, procedures, and best practices for home care coordination.
- Upheld strict confidentiality standards while handling sensitive personal information regarding patients'' health conditions.
- Streamlined communication between patients, caregivers, and medical professionals for better overall care.
- Established strong relationships with local healthcare providers to enhance referral networks and expand service offerings for clients in need of home-based care solutions.
Medical Assistant
Parecare Medical Center
08.2011 - 11.2014
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Medical Office Assistant
Dr. Aldaia- OB GYN
10.2008 - 01.2010
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
Education
Medical Office Assistant -
Franklin Career Institute
Brooklyn, NYGED -
Brooklyn College
Brooklyn, NY08-2019
Skills
- Training Development
- Achievement Oriented
- Team Coordination
- Service Excellence
- Strategic planning
- Analytical thinking
- Organization and time management
- Verbal communication
Languages
English
Spanish
Timeline
Supervisor/Lead Intake Coordinator
Life Care Advantage
07.2019 - Current
Medical Assistant
Parecare Medical Center
08.2011 - 11.2014
Medical Office Assistant
Dr. Aldaia- OB GYN
10.2008 - 01.2010
Medical Office Assistant -
Franklin Career Institute
GED -
Brooklyn College
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