Anita Title

Ensured that all supplies necessary for successful completion of duties were available at all times including ordering supplies and inventory. Adhered strictly to HIPAA guidelines regarding confidentiality of patient information at all times. Implemented corrective action plans when needed to improve staff performance or processes. Directed and coordinated work to ensure efficient department operations. Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems. Client contact, and approved tools, ability to navigate a computer and accurately enter data, obtain identification and accurately enter billing information and collect payments when required, following corporate policies, perform all non-patient facing duties, including filing, answering phones and utilizing email as appropriate, read, understand and comply with departmental policies, protocols and procedures, assist with compilation and submission of statistics and data when required,, complete online and in person training courses timely.

Electronically entered over 100 profiles a day. Ensured that all required paperwork was completed accurately prior to submitting it for processing. Compiled and coded patient information or data in appropriate computer system. Maintained confidentiality of records relating to clients' treatment. Submitted diagnosis and procedure codes for insurance companies. Assisted with scheduling follow-up appointments. Managed medical records using an electronic health record system. Answered telephones and directed calls to appropriate medical or administrative staff.

Maintained professional attitude and manner, ensured written/electronic documentation was recorded, scheduled physicals and blood work appointments. Kept proper inventory of office and laboratory supplies. Ensured quarterly state paperwork was entered correctly and updated in a timely manner.