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Anita Turner
Accounts Receivable / Cash Applications Specialist
Jacksonville,FL
It's fine to celebrate success but it is more important to heed the lessons of failure.
Bill Gates
Summary
Results-driven Cash Application Specialist at TPH Holdings LLC with expertise in cash application and payment processing. Proven ability to enhance accuracy through meticulous data analysis and reconciliation. Strong team collaborator with exceptional conflict resolution skills, consistently improving customer satisfaction and streamlining financial reporting processes. Committed to maintaining confidentiality and professionalism in all interactions.
Overview
13
13
years of professional experience
Skills
- Cash application and payment processing
- Data analysis and reconciliation
- Credit management and customer service
- Attention to detail and organization
- Team collaboration and training
- Financial reporting and statement analysis
- Time management and problem solving
- Conflict resolution and vendor relations
- Account updating and month-end closing
- Transaction posting and spreadsheet tracking
- Accounts receivable and payable expertise
- Microsoft Excel proficiency and documentation skills
- Confidentiality and professionalism
- Active listening and communication skills
- Deadline-oriented and reliability
Work History
Cash Application Specialist
TPH Holdings LLC
Jacksonville, FL
03.2022 - 12.2024
- Executed customer payment applications using Lockbox, ACH, checks, and wire transfers.
- Ensured accuracy of payments by researching remittance information from customer documents.
- Analyzed aged trial balances to identify unapplied credits requiring investigation.
- Collaborated with Accounts Receivable team to resolve cash application discrepancies promptly.
- Maintained daily records of cash receipts and applications for accuracy.
- Processed credit card payments with appropriate payment processors efficiently.
- Trained new team members on company policies and accounting systems to enhance productivity.
- Participated in month-end closing activities related to cash application and reconciliations.
Service Writer
JD Byrider (Discovery Byrider)
Jacksonville, FL
02.2012 - 03.2022
- Executed administrative tasks including filing, scheduling, and answering phones.
- Assisted technicians in sourcing parts from vendors for specific jobs.
- Maintained customer database with up-to-date contact and vehicle records.
- Generated detailed invoices for each completed job, itemizing labor and materials.
- Scheduled appointments based on technician availability in a fast-paced environment.
- Followed up post-service to confirm customer satisfaction with results.
- Resolved customer complaints swiftly regarding service quality and billing issues.
- Managed vendor relations through timely invoice processing and payment dispute resolution.
Accounts Payable /Accounts Receivable Assistant
JD Byrider (BrightStar)
Jacksonville, FL
01.2014 - 08.2017
- Generated reports detailing outstanding customer balances and aging information.
- Analyzed customer accounts regularly to identify improvement areas and risk exposure.
- Managed timely invoicing of clients and ensured accurate billing details.
- Resolved billing disputes with customers promptly to maintain satisfaction.
- Maintained Accounts Receivable records within accounting software for accuracy.
- Assisted with month-end closing activities, including journal entries and reconciliations.
- Processed invoices, payments, credits, and recorded transactions in databases.
- Provided detailed receivables status reports and analyses to management.
Education
GED -
02-2008
References
References available upon request.
Personal Information
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- Certified QuickBooks Online - 2022
Accomplishments
- Achieved 100%+ in productivity by completing over 100+ payments with accuracy and efficiency.
- Used Microsoft Excel to develop Payments processed tracking spreadsheet.
- Documented and resolved accounting emails of 100+ weekly which led to our customers satisfaction.
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CultureHealthcare benefitsWork from home optionPaid time offPaid sick leaveSoftware
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Teams
Timeline
Cash Application Specialist - TPH Holdings LLC
03.2022 - 12.2024
Accounts Payable /Accounts Receivable Assistant - JD Byrider (BrightStar)
01.2014 - 08.2017
Service Writer - JD Byrider (Discovery Byrider)
02.2012 - 03.2022
Florida State College of Jacksonville - GED,
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