Anita Wales
Buna
Summary
Results-driven Orthodontic Practice Manager with expertise in streamlining operations and enhancing patient experiences. Proven track record in revenue maximization and team training.
Overview
23
23
years of professional experience
Work History
Orthodontic Practice Manager
Lovett Dental
Beaumont
08.2002 - 10.2025
- Developed and implemented strategies to maximize revenue from insurance companies and third-party payers.
- Streamlined daily operations of orthodontic practice to ensure seamless workflow.
- Coordinated communication between orthodontists and patients to enhance appointment efficiency.
- Trained new staff on office procedures and patient care protocols.
- Managed inventory to ensure availability of supplies and equipment for daily operations.
- Coordinated with vendors for timely delivery of services and products.
- Performed administrative tasks including filing insurance claims, processing payments, and preparing reports.
- Resolved customer complaints professionally while adhering to company standards.
Education
Cerificate of Completion - RDA Corse & Exam
Tarrant County College
South Houston, TX03-2007
Certificate of Completion - General Office Clark
Lamar University
Beaumont, TX12-1991
GED -
State of Texas
Silsbee, TX12-1989
Skills
- Practice management
- Billing and coding
- Insurance processing
- Patient care protocols
- Patient relationship management
- Staff training
- Supply chain management
Timeline
Orthodontic Practice Manager
Lovett Dental
08.2002 - 10.2025
Cerificate of Completion - RDA Corse & Exam
Tarrant County College
Certificate of Completion - General Office Clark
Lamar University
GED -
State of Texas