Anita Weatherly
Huddleston,VA
Summary
Proven track record in enhancing customer satisfaction as demonstrated at Randstad/Virginia Virtual Academy through effective contract negotiation by acquiring testing site locations throughout Virginia. Skilled in inventory management and customer relations, adept at fostering long-term vendor relationships and resolving conflicts efficiently. Achieved significant improvements in process efficiency and client satisfaction.
Overview
36
36
years of professional experience
Work History
Contractor-Testing Support-Va. Virtual Academy
Randstad
03.2021 - Current
- As a contractor for Virginia Virtual Academy my main responsibility is acquiring site locations throughout Virginia for student SOL and VGA state mandated in-person testing.
- Delivered quality work in a timely manner and worked within budgets.
- Worked closely with vendors to maintain and extend relationships for future business opportunities.
- Managed multiple testing sites simultaneously while maintaining adherence to testing date timelines.
- Coordinated timely delivery contracts and invoices for multiple testing sites, helping to prevent delays in testing timelines.
- Worked as a liaison between site vendors and the school data and assessment department to coordinate any special testing requirements or issues at the site.
- Established long-term relationships with site vendors, resulting in increased repeat business.
- Negotiated contracts and agreements with site vendors, securing favorable terms for the company.
- Resolved conflicts between school and sites promptly and professionally ensuring smooth progress throughout each stage of testing.
- Collected, arranged, and input information into database systems.
Insurance Coordinator/Scheduler/Receptionist
Cornerstone Pediatrics
01.2013 - Current
- Verified insurance and communicated coverage to staff and patients.
- Managed a high volume of inbound calls, promptly resolving issues while providing accurate information on policies and procedures.
- Assisted clients with understanding complex insurance policies, effectively addressing concerns or questions.
- Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
- Referenced monthly aging reports to follow up on unpaid claims and obtain maximum reimbursement.
- Contributed positively to team morale by consistently demonstrating a collaborative attitude and willingness to support colleagues.
- Mentored new hires within the department, sharing best practices and fostering team cohesion.
- Maintained confidentiality of patient finances, records, and health statuses.
Stay at Home Mom
The Weatherly Residence
06.2002 - 01.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Receptionist
Skin Renaissance Clinic
09.2010 - 05.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Purchasing Agent
Icelandic Seafood
07.1997 - 06.2001
- Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
- Contributed to a positive work environment through collaboration, professional development, and open communication among team members.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Maintained complete documentation and records of all purchasing activities.
- Ensured timely delivery of materials through effective planning and coordination with suppliers.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Improved supplier relationships through regular communication and proactive problem solving.
- Streamlined purchasing processes for increased efficiency and reduced operational costs.
Purchaser
Graybar Electric Co Inc
04.1993 - 06.1997
- Negotiated with suppliers, vendors and other representatives.
- Prepared purchase orders using ERP systems, ensuring accurate data entry and timely communication with suppliers.
- Managed the procurement process from requisition to payment, ensuring timely deliveries and accurate invoicing.
- Checked items received against items ordered by verifying receipts.
Receptionist/Customer Service Representative
Graybar Electric Co Inc
04.1988 - 03.1993
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
Bachelor of Science - Office Administration
Radford University - 3 2/3 Years
Radford, VASkills
- Customer Relations
- Professional telephone demeanor
- Decision-Making
- Customer Service
- Scheduling Coordination
- Client Relations
- Contract Negotiation
- Project Assignments
- Inventory management procedures
Timeline
Contractor-Testing Support-Va. Virtual Academy
Randstad
03.2021 - Current
Insurance Coordinator/Scheduler/Receptionist
Cornerstone Pediatrics
01.2013 - Current
Receptionist
Skin Renaissance Clinic
09.2010 - 05.2012
Stay at Home Mom
The Weatherly Residence
06.2002 - 01.2013
Purchasing Agent
Icelandic Seafood
07.1997 - 06.2001
Purchaser
Graybar Electric Co Inc
04.1993 - 06.1997
Receptionist/Customer Service Representative
Graybar Electric Co Inc
04.1988 - 03.1993
Bachelor of Science - Office Administration
Radford University - 3 2/3 Years