Anita Wyandt
Ft. Valley ,Georgia
Summary
Dynamic server and manager at Golden Corral Buffet and Grill, adept at enhancing customer loyalty through effective order management and team communication. Successfully trained new hires, fostering a positive work environment while addressing guest concerns to ensure satisfaction. Recognized for building rapport with guests and implementing quality service standards.
Overview
19
19
years of professional experience
Work History
Server/ Manager
Golden Corral Buffet and Grill
02.2006 - Current
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Liaised between servers and upper management to address issues and manage challenges.
- I do new hire paperwork and orientation for all new hires in our store.
Education
Associate Degree - Medical Admin. Assistant
Ultimate Medical Academy
Clearwater, FL01-2013
Skills
- Order management
- Customer loyalty
- New hire orientation
- Team communication
Timeline
Server/ Manager
Golden Corral Buffet and Grill
02.2006 - Current
Associate Degree - Medical Admin. Assistant
Ultimate Medical Academy
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