Anita B Fink
Santa Ana,CA
Summary
Knowledgeable Shift Manager proficient in scheduling, cash handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule. Talented Shift Manager driven to keep costs under control, Cast Members working hard and customers satisfied. Highly professional and results-focused professional with excellent problem-solving and decision-making skills.
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature.
Overview
15
15
years of professional experience
1
1
Certification
Work History
3rd Shift Custodial-WORKING LEAD (KITCHENS EAST)
Walt Disney Parks and Resorts
Anaheim, CA
08.2009 - Current
- Monitored employee performance and provided guidance to ensure compliance with company policies and procedures.
- Trained new Cast Members on safety protocols and job duties applicable to their roles on the 3rd-Shift.
- Identified areas of improvement in processes and practices, then collaborated with other departments to develop solutions.
- Organized special projects assigned by management requiring completion within tight deadlines during 3rd-Shift hours.
- Helped Cast Members accomplish tasks during meeting deadlines.
- Actively participated in meetings with other departments within the organization to address cross-functional issues impacting 3rd Shift operations.
- Delegated tasks to Cast Members and monitored activities and task completion.
- Mentored and coached Cast Members by giving Cast Members' suggestions and feedback to improve job performance.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Positioned skilled Cast Members in key areas throughout shift to optimize department productivity.
- Coached team members to increase productivity and reduce workplace accidents.
- Managed daily workflow and scheduled Cast Members for adequate coverage.
- Evaluated Cast Members performance, delivering individualized feedback and praise.
- Maintained positive working relationship with fellow Cast Members and management.
Education
Master of Science - Administration of Justice And Security
University of Phoenix
California City, CA05-2012
Bachelor of Science - Electrical Engineering
St Peter College
Iligan City Philippines05-1990
Master of Science - Civil Engineering
St. Peter's College
Iligan City Philippines03-1985
Skills
- Energetic and Enthusiastic
- Training and mentoring
- Motivational Leadership
- Punctual and Reliable
Certification
- Registered Electrical Engineer License # 0019572
Accomplishments
- Disneyland Night Custodial
Cast Member of the Year 2018
Timeline
3rd Shift Custodial-WORKING LEAD (KITCHENS EAST)
Walt Disney Parks and Resorts
08.2009 - Current
Master of Science - Administration of Justice And Security
University of Phoenix
Bachelor of Science - Electrical Engineering
St Peter College
Master of Science - Civil Engineering
St. Peter's College