Antoinette A. Nunes
West Covina,USA
Summary
Experienced professional with exceptional organizational skills and adept problem-solving abilities seeking a challenging and rewarding position. Easily adapts to change and exceeds expectations independently. Strong verbal and professional communicator with excellent time management skills, capable of handling multiple tasks under pressure to meet tight deadlines without compromising quality.
Overview
19
19
years of professional experience
Work History
3rd Shift Custodial DL
Disneyland Resort & Parks, CA
08.2016 - 08.2024
- Maintaining quality standards by thoroughly performing all cleaning duties.
- Perform routine and comprehensive custodial maintenance of assigned facilities following all park and resort safety procedures
- Complete duties required to maintain good condition and appearance of buildings.
Online Customer/service tech support
TIDYCosta Mesa, CA
01.2013 - 07.2016
- Conducted interviews with potential candidates and homekeepers
- Administered web based interviews for applicants of newly opened regions
- Provided thorough technical support and problem resolution services for online services and plans
- Handled client inquiries, complaints, billing questions, and payment/service requests
- Assisted with HR duties and created weekly staffing schedules
- Suggested improvements to website features and added the option of customer/Homeeker feedback
- Facilitated training programs and performance evaluations.
School Assistant
Mt. San Antonio College – Walnut, CA
01.2006 - 01.2011
- Created financial analysis reports for budget, expenses, etc.
- Maintained marketing campaigns with updating flyers, website, and school announcements
- Ambassador of Scholarship Programs
- Interviewed potential scholarship candidates
- Performed clerical tasks
- Assisted Counselors with daily requests
Education
General Education, Leadership Certificate
Mt. San Antonio College Walnut
Walnut, CA01.2009
General Education
Covina High School
Covina, CA01.2006
Skills
- Proficient with Microsoft Office Suite and Online Applications
- High customer service and sales standards
- Strong problem solving ability and organizational skills
- Office and Area Management
- Troubleshooting skills
- Presentation Development
- Pressure washing
Timeline
3rd Shift Custodial DL
Disneyland Resort & Parks, CA
08.2016 - 08.2024
Online Customer/service tech support
TIDYCosta Mesa, CA
01.2013 - 07.2016
School Assistant
Mt. San Antonio College – Walnut, CA
01.2006 - 01.2011
General Education, Leadership Certificate
Mt. San Antonio College Walnut
General Education
Covina High School
Similar Profiles
Mario Gonzalez Jr.Mario Gonzalez Jr.
Security Guard at Disneyland Parks And ResortsSecurity Guard at Disneyland Parks And Resorts
Lorene FloresLorene Flores
Store Associate at Disneyland Theme ParksStore Associate at Disneyland Theme Parks
Hanh NguyenHanh Nguyen
Food Service Worker at Disneyland Parks And ResortsFood Service Worker at Disneyland Parks And Resorts
Quynh Bao Ngoc NguyenQuynh Bao Ngoc Nguyen
Volunteer at San Gabriel Mission ChurchVolunteer at San Gabriel Mission Church
Kirsten FleshmanKirsten Fleshman
Paraeducator/Instructional Aide at Duarte Unified School DistrictParaeducator/Instructional Aide at Duarte Unified School District