Jose Carlos Silva Calderilla
Rialto,CA
Summary
With extensive experience in customer service, retail, hospitality, warehouse management, supervision, project management, and recruitment spanning over a decade, I possess a diverse skill set. Please find my attached resume for your review. Should you require any further information, references, or documentation, please do not hesitate to reach out.
Overview
11
11
years of professional experience
1
1
Certification
Work History
3rd Shift Operations Supervisor
DHL
12.2021 - Current
- Operations Supervisor supervises the daily activities of an operational unit
- Maintains workflow, staffing and scheduling to achieve targeted operational and financial results
- Being an Operations Supervisor ensures compliance with operational policies and procedures
- Resolves routine operational issues
- Typically reports to a senior manager or head of a unit/department
- The operations supervisor supervises a group of preliminary para-professional level staffs
- May also be a level above a supervisor within high volume administrative/production environments
- Makes day-to-day decisions within or for a group/small department
- Has some authority for personnel actions
- Thorough knowledge of functional area and department processes
National Accounts Project Manager
AD/S Architecture & Signage
08.2020 - 01.2023
- Creating long- and short-term plans, including setting targets for milestones and adhering to deadlines
- Delegating tasks on the project to employees best positioned to complete them
- Making effective decisions when presented with multiple options for how to progress with the project
- Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
- Communicating with executives or the board to keep the project aligned with their goals
- Performing quality control on the project throughout development to maintain the standards expected
- Adjusting schedules and targets on the project as needs or financing for the project change
NOS Project Manager
Neovia Logistics Services, LLC
01.2019 - 08.2020
- Oversee all on boarding and interview process of all associates under the supervisor positions, meaning warehouse associates and MHE work equipment associates
- Safety coordinator, continuously improving any and all processes as the associates ideas are brainstorming as well as the management ideas
- Current roster updates of all on boarded and off boarded associates
- Training area supervisor, included in the interview process, training all potential associates to be up to standard
- Neovia Operating Systems manager, being up to standard and knowledgeable of all new processes being implemented or be a filter system of any new updates needed
- Part of supply chain and logistics
On the Road Operations Manager
Amazon Warehouse
05.2014 - 03.2020
- On the road Operations manager, extensive and consistent work with Microsoft office, responsibilities included overseeing 4-5 supervisors on 2nd shift that oversaw 15+ associates
- Creating a self sustaining team to troubleshoot any and all barriers encountered by the driver associates that my team oversaw
- 250+ routes and 120,000+ packages that we are responsible on ensuring the delivery completion
- At the end of the shift, my team and I have reports to create and turn in regarding the number of packages returned with a valid reason and those that are not
Education
Associates of architecture - Architecture
California Polytechnic State University-Pomona
Walnut, CA12.2024
High school diploma - General Studies
Big Bear High School
Big Bear Lake, CA06.2009
Skills
- Experienced in Graphic Design Using Adobe Photoshop
- Computer-Aided Design
- Commercial Space Planning
- Skilled in Document Creation Using Microsoft Word
- Experienced with Microsoft Excel
- Workplace Operations Experience
- Operational Oversight
- Effective Time Management
- Strategic Project Oversight
- Skilled in Google Docs Collaboration
- Sales Expertise
- Expertise in AutoCAD Design
- Technical Drafting
- Expertise in Adobe Creative Suite
- Fast Typing Skills
- Order Management
- Skilled in QuickBooks
- Transportation Management
- 3PL Management Expertise
- Warehouse Operations Experience
- Operational Oversight
- Project Oversight
- Quantitative Analysis Skills
- Workforce Integration
- Talent Acquisition Expertise
- Quality Improvement
- 5S Methodology Implementation
- Experience with ADP Systems
- Supply Chain Management Management
- Candidate Sourcing
- Problem Source Evaluation
- Quality Management
- Process Optimization
- Sales Strategy Development
- Data Compilation
- Collaborative Negotiation Techniques
- Warehouse Operations Management
- Freight Handling
- Procurement Management
- Forklift Safety Practices
- Warehouse Management Experience
- Continuous Improvement Initiatives
- Production Management
- Fluent in Spanish
- Inventory Management
- Supply Chain Oversight
- Supply Chain
- ERP System Management
- Distribution Management
- Bilingual Language Skills
- Order Processing
- Database Management
- Content Strategy Development
- Six Sigma Process Improvement
- SAP System Expertise
- Network Configuration
- User-Centered UI Solutions
- Office Management Expertise
- Expanding Expertise
- AS400 Systems Expertise
- Performance Assessment
- Labor Law Expertise
- SharePoint Development
- Record Management
- Financial Service Expertise
- Guest Relations Management
- Skills Development
- Office Management Expertise
- NetSuite Expertise
- Sales Process Optimization
- Experienced in Project Scheduling with Microsoft Project
- Skilled in Utilizing Project Management Software
- E-Commerce Management
- Workforce Performance Optimization
- Managerial Accounting
- Dispute Management
- Spatial Data Management
- Skilled in Google Workspace Applications
- Business Growth Initiatives
- Administrative Support Experience
- Content Promotion Expertise
- Production Process Optimization
- Data Management Expertise
- Social Media Engagement
- Technology Adaptation Skills
- Audience Engagement Expertise
- Expertise in Adobe Quantitative Insights
- Google Analytics Data Analysis
- Analytics
- UX Research Expertise
- Advanced Pivot Table Techniques
- Records Management
- Microsoft Visio Expertise
- Oracle Systems Expertise
- Data-Driven Business Analysis
- HTML5 Coding Expertise
- SQL Server Management
- Cross-Functional Team Strategic Strategic Leadership
- Software Application Development
- Collaborative Team Oversight
- Content Management Expertise
- Payroll Management
- Search Engine Marketing Expertise
- Google Ads Optimization
- Strategic Territory Oversight
- Familiarity with ATS Technology
- Facilities Maintenance Management
- Quality Management Systems
- ISO 9001 Quality Management
- Operational Planning
- Quality Management
- Product Lifecycle Management
- Cost Analysis Expertise
- Cost Control Management
- Client Account Management
- Detailed Schematic Design
- Revit Design Expertise
- Transportation Logistics Management
- SAP ERP Implementation Skills
- Order Management Expertise
- Leadership
- Budget Oversight
Certification
- Six Sigma Certification
- PMP
- Driver's License, 09/01/20, 08/31/25
Assessments
HR: Compensation & benefits, Proficient, 02/01/22
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
Spanish
Full Professional
Timeline
3rd Shift Operations Supervisor
DHL
12.2021 - Current
National Accounts Project Manager
AD/S Architecture & Signage
08.2020 - 01.2023
NOS Project Manager
Neovia Logistics Services, LLC
01.2019 - 08.2020
On the Road Operations Manager
Amazon Warehouse
05.2014 - 03.2020
Associates of architecture - Architecture
California Polytechnic State University-Pomona
High school diploma - General Studies
Big Bear High School
- Six Sigma Certification
- PMP
- Driver's License, 09/01/20, 08/31/25
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