Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anitha Ganesan

Parker,CO

Summary

Conversion Analyst with 4+ years of direct experience in product management in large and mega-client sectors. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Conversion Analyst

Empower
09.2020 - Current

Lead analyst on multiple mega projects translated client
requirements into technical requirements, and successfully delivered over
20+ data conversion projects with 100% accuracy

  • Completed initial data mapping activities based on existing best practices and drove custom mapping process with primary customer project partners.
  • Worked with new and existing clients to review new mapping layouts, analyze, test, and implemented new plan layouts and data file transmissions.
  • Troubleshoot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Collaborated with upper management to drive strategy and implement new processes.
  • Developed plans for automated information system integration from project inception to conclusion.
  • Interacted with internal customers to understand business needs and translated technical needs into business requirements within the project scope.
  • Implemented user acceptance testing (UAT) with a focus on documenting defects, identifying bottlenecks, and executing test cases.
  • Collaborated with project team members and led customers through data conversion process.
  • Created, shared, and reviewed conversion reports to confirm accurate data conversions.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Coordinated issue escalation process through development and client Services when necessary for swift conflict resolution.
  • Communicated network errors and issues to management with full transparency, sharing complex reports of network status and health for rapid resolution.
  • Worked effectively in fast-paced environments.

Processing Specialist, Money In

Empower
11.2018 - 09.2020
  • Handled daily payroll and retirement contributions processing activities for existing clients in government and core markets.
  • Processed data with 100% accuracy and set SLA.
  • Monitored data entry processes and worked to improve efficiency and performance.
  • Assisted with development of data entry procedures to streamline data processing and improve accuracy.
  • Collaborated with other departments to enforce data accuracy and enhance productivity.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Conducted regular reviews of operations and identified areas for improvement.

Education

MBA - Finance

Liverpool Business School
2022

Post Graduate Degree - Management

The Institute of Management Technology
2022

Bachelor of Science -

Bharathiyar University
2006

Skills

Data Conversion

  • Data Mapping and Analysis
  • UAT
  • Confluence
  • Cirrus/Salesforce
  • RecordKeeping
  • Payroll data management
  • Project Management
  • Gather Project Requirements
  • Test and Optimize Systems
  • MySQL (Intermediate)
  • User Experience
  • Microsoft office tools
  • Problem-Solving
  • Analytical and Critical Thinking
  • Dependable and Responsible
  • Test case scenarios

Timeline

Conversion Analyst

Empower
09.2020 - Current

Processing Specialist, Money In

Empower
11.2018 - 09.2020

MBA - Finance

Liverpool Business School

Post Graduate Degree - Management

The Institute of Management Technology

Bachelor of Science -

Bharathiyar University
Anitha Ganesan