Anitha Johnson
O'Fallon,MO
Summary
Collaborative, results-driven PMP certified and skilled Scrum Master with a deep understanding of both traditional and agile project management frameworks. My diverse educational background includes Computer Science, IT Management and Business Administration. My proven track record has enabled me to effectively manage projects while aligning technical requirements with strategic business objectives. Over 15 years of experience in organizational management, demonstrated ability to lead cross-functional teams and an excellent track record of achievements.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Technical Program Manager
Spectrum – Charter Communications
St. Louis, MO
02.2020 - Current
- Drive end-to-end delivery of large-scale technical programs across engineering, QA, product, and operations, consistently meeting delivery timelines and quality targets.
- Lead Agile execution across multiple teams by facilitating stand-ups, sprint planning, reviews, and retrospectives, improving sprint predictability and delivery efficiency.
- Partner with senior stakeholders and external vendors to define program scope, roadmaps, and milestones, ensuring alignment between business objectives and technical execution.
- Implement and optimize Agile frameworks (Scrum, Kanban), streamlining workflows and increasing team productivity while reducing delivery bottlenecks.
- Own program-level risk, dependency, and issue management; proactively identify blockers and drive cross-team resolution to minimize schedule and scope impact.
- Manage defect tracking and release readiness using Jira across the full SDLC, improving defect visibility and reducing post-release issues.
- Produce executive-ready status reports and dashboards, providing data-driven insights into program health, risks, and delivery metrics.
Business Analyst
Intervision Technologies
Chesterfield, MO
08.2019 - 12.2019
- Created and maintained requirement traceability matrix linking business requirements to functional requirements.
- Identified communication breakdowns between functional teams and recommended process improvements to be incorporated.
- Collaborated with business teams and subject matter experts to obtain requirements for ongoing development effort.
- Created SQL scripts in support of Service-Now integration work.
- Executed migration and integration of existing system applications to ServiceNow.
Technical System Support Analyst
Lindenwood University
St. Charles, MO
05.2018 - 08.2019
- Application administrative duties to support teams using Microsoft SCCM for remote control, patch management, operating system deployment and network protection.
- Monitor service requests and assist in problem resolution working closely with the team.
- Managed Active Directory to build user network profiles, reset user passwords for domain accounts, unlock accounts, voicemail and other systems utilized by the organization.
- Support peers eradicating viruses, malware, spyware and other harmful programs from campus computers.
- Trained peers for software installation, repair, and upgrades as per requests.
- Developed and managed internal projects on knowledge base for future understanding and training.
Lead Project & Relationship Manager
Vikas Concept School
Hyderabad, India
04.2012 - 03.2017
- Served as point of contact between the educational organization and service providers.
- Interacted with prospective and current parents as a relationship manager role in support of organizational growth and development.
- Defined project deliverables and monitored status of the tasks.
- Drafted action plans and conducted meetings with internal and external stakeholders to review project status and plan proposed changes.
- Proficient in utilizing tools like Jira to track and manage defects throughout project lifecycles. Generate comprehensive reports on defect trends, status, and resolution efforts for stakeholders and leadership review.
- Collaborated and coordinated with key stakeholders of the organization to accomplish best practices of process and project improvements.
Business Development Manager
Kaushalya Educational Institute
Hyderabad, India
04.2009 - 03.2012
- Created detailed job descriptions for roles, focusing on skills, experience, and qualifications that align with roles and expectations for positions.
- Conducted initial screening calls to assess candidates’ qualifications. Involve senior leadership and other team members as needed to ensure a balanced and comprehensive evaluation.
- Trained new and existing employees on organizational processes and expectations.
- Identified employees who were consistently underperforming or not meeting their expectations, had an open conversation to check if they required any additional training and provided opportunity for improvement.
- When an employee’s performance or behavior did not improve despite coaching and support, initiated the termination process.
- Assisted leadership with planning monthly budgets.
- Developed and implemented business plans and strategies.
- Oversight on organizational operations including payroll and managing cash flow.
Senior Quality Analyst
Winbiz Technologies
Hyderabad, India
06.2003 - 08.2006
- Administered internal surveys and analyzed results to provide visibility to leadership and ensure process improvements in the organization.
- Coordinated with developers on defect fixes, prioritization of new features.
- Ensured that all of the manual test cases were executed and status reports updated.
- Ran manual and automated regression suites to ensure integrated code changes aligned with existing code.
- Written test case scenarios for new functionalities developed and related regression.
- Ran smoke tests from time to time to ensure environment is stable and functional.
Education
Master of Science - IN INFORMATION TECHNOLOGY MANAGEMENT
Lindenwood University
Saint Charles, MO12-2019
MBA - IN BUSINESS ADMINISTRATION
Indira Gandhi National Open University
India05-2015
Bachelor of Science - in computer science
Osmania University
India05-1995
Skills
- Project Management Professional
- Tableau
- Database
- ALM Octane
- Python
- Jira
- Smartsheet
- Confluence
- Flexibility and Adaptability
- Excellent Communication
- Ability to Multitask
- Ability to Work in Team & Independently
- Fast Learner
- Ability to Work Under Pressure
- Critical Thinking and Problem-Solving
Certification
- Project Management Professional, PMI, 04/01/23, 04/01/26
- Scrum Master Accredited Certification, International Scrum Institute, 02/01/19
- Scrum Product Owner Accredited Certification, International Scrum Institute, 02/01/19
Timeline
Technical Program Manager
Spectrum – Charter Communications
02.2020 - Current
Business Analyst
Intervision Technologies
08.2019 - 12.2019
Technical System Support Analyst
Lindenwood University
05.2018 - 08.2019
Lead Project & Relationship Manager
Vikas Concept School
04.2012 - 03.2017
Business Development Manager
Kaushalya Educational Institute
04.2009 - 03.2012
Senior Quality Analyst
Winbiz Technologies
06.2003 - 08.2006
Master of Science - IN INFORMATION TECHNOLOGY MANAGEMENT
Lindenwood University
MBA - IN BUSINESS ADMINISTRATION
Indira Gandhi National Open University
Bachelor of Science - in computer science
Osmania University