Results-oriented professional with diverse experience in team management, laboratory research, and customer service. Recognized for academic excellence and committed to community service through various volunteer activities. Proven ability to develop teams, improve performance, and foster collaboration.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Area Manager
Amazon.com Services LLC
05.2023 - Current
Coach, manage, and develop a team of 50-200 Amazon associates
Communicate policies to my team and act as the primary information source for the team
Maintaining compliance, consistency, and taking corrective action when needed
Create, manage, and support recognition programs
Support all safety programs and OSHA compliance to ensure a safe work environment for all associates
Ensure procedures are followed for building security and product loss prevention
Partner with the management team to establish and maintain quality control standards
Develop performance goals and targets to achieve customer demand and ensure accuracy and quality.
Research Technician II
Duke Human Vaccine Institute DHVI
03.2023 - 06.2023
Ran ELISAs in support of isolating monoclonal antibodies from human and non-human primate samples
Assisted in the production of proteins in small and large scale
Ran lab assays
Adhered to established laboratory SOPs
Maintained sufficient inventory of material, supplies, and equipment for the performance of duties.
Lead Pharmacy Technician
CVS Pharmacy
01.2021 - 05.2023
Used pharmacy systems to enter patient and drug information
Maintained patient's information under HIPAA regulations
Ensure input accuracy to prevent errors
Filled prescriptions by retrieving, counting, and pouring pharmaceutical drugs
Verified medicine is correct and check for possible discrepancy
Assist pharmacists in scheduling and maintaining workflow
Collaborated with senior technicians to coordinate daily production of assigned areas including data entry, customer service, and automation
Troubleshoot and assist with front-end processes and workflow issues to identify a solution
Partnered with pharmacy leaders on team training plans and collaborated with field training teams as needed
Assist in orientation, training, and education programs for all controlled substances in accordance with policies, procedures, state, and federal laws.
Molecular Scientist
Mako Medical Laboratories (Contract)
07.2022 - 01.2023
Extracted DNA from Respiratory Samples
Performed quality control on DNA samples
Prepared and ran qPCR experiments and analyzed qPCR data
Monitored positive and negative controls as part of quality control measures
Built sample batches within LIMS
Maintained inventory of reagents
Communicated with genomics supervisor on status of samples/batches
Maintained instruments and cleaned the laboratory
Accessioned samples if necessary
Worked with genomics supervisor and accomplished necessary assigned duties as needed.
Aquatic Animal Husbandry Intern
NC Department of Natural and Cultural Resources HBCU/MIHE
06.2021 - 08.2021
Assist in all aspects of animal care including food preparation, feeding of sharks, fish, invertebrates, alligators, turtles, otters, and birds
Collected observational data and conducted animal well-being assessments
Examined animals to detect symptoms of illness and injury
Recorded animal characteristics such as weights, growth patterns and diets
At the end of this internship, I gained skills and knowledge of aquarium science and husbandry of a large variety of animal taxa
Being an intern allowed the aquarium staff to accomplish summer goals related to animal welfare and guest experience, while contributing to the mission of the North Carolina Aquarium.
Cashier/Student Food Service Worker
Aladdin Food Services
09.2019 - 09.2020
Maintained high standards of customer service during high-volume work shifts and fast-paced operations
Cleaned and sanitized kitchen equipment, utensils, and workstations
Cleaned and sanitized utensils, dishes, or silverware
Counted cash drawers at beginning of shifts to verify correct amounts
Served students and guests in areas of cashier in the Falcons Nest Grill
Prepped Food.
Education
Bachelor Of Science - Biology
Saint Augustine's University
Raleigh, NC
04.2022
Skills
Problem Solving
Cell culture
Protein production
GMP
Ability to work independently and as a team
Proven track record of taking ownership and driving results
Falcon Star Award for Excellence in Career Preparation - 08/27/21
Alpha Kappa Mu Honor Society - 04/07/22
Recognition Award for First Place Poster Presentation - 04/22/22
Honor graduate - Cum Laude - 04/01/22
Certification
CPR/AED, AHA, 11/01/23, 11/01/25
Successful completion of a 124-clock hour Nurse Aide I program at Wisdom Health Academy.
Volunteer Experience
ReStore at Habitat for Humanity Alamance, 03/13/24, 5, Helped unload donated household items., Organized and cleaned donations., Placed items on the sales floor., Maintained the cleanliness & organization of the store., Assisted customers with carry-outs after purchase.
SPIN at CG City Gate Dream Center, 03/20/24 and 03/27/24, 10, Helped middle and high school students spend an afternoon doing something they enjoyed while spending time with excellent community leaders., Students broke into small groups and participated in activities based on their interests (such as soccer, flag football, arts & crafts, coffee making, or STEM activities) before sharing a meal and listening to a positive message.
Animal Services, City of Burlington, 04/03/24, 5, Worked in the pet pantry., Assisted with administrative tasks.
SwingPals Coach, 04/10/24 and 04/17/24, 10, Guided students through the process of thinking while swinging the golf club., Kept students physically safe., Helped them let go of control, explore their potential, and enjoy their golf game., Gave students the opportunity to develop their social and emotional skills to be able to focus their mind in the moment to make purposeful, intentional choices that would serve them well in their lives.
Carousel Festival, Burlington, NC, 05/04/24 and 05/05/24, 10, Helped children make fancy hats out of paper bags.
Benevolence Farm, 05/22/24 and 05/24/24, 10, Helped care for Benevolence Farm Garden by planting, weeding, watering, harvesting, maintaining garden beds, composting, and assisting with general garden upkeep.
Timeline
Area Manager
Amazon.com Services LLC
05.2023 - Current
Research Technician II
Duke Human Vaccine Institute DHVI
03.2023 - 06.2023
Molecular Scientist
Mako Medical Laboratories (Contract)
07.2022 - 01.2023
Aquatic Animal Husbandry Intern
NC Department of Natural and Cultural Resources HBCU/MIHE
06.2021 - 08.2021
Lead Pharmacy Technician
CVS Pharmacy
01.2021 - 05.2023
Cashier/Student Food Service Worker
Aladdin Food Services
09.2019 - 09.2020
Bachelor Of Science - Biology
Saint Augustine's University
CPR/AED, AHA, 11/01/23, 11/01/25
Successful completion of a 124-clock hour Nurse Aide I program at Wisdom Health Academy.
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