KIMBERLY DOUD
Summary
Result-driven and solution-focused professional with a history of successful leadership experience ranging from operational intelligence analysis to leading high-stakes projects within the United States Navy. Offers a robust military background, seamlessly transferable to corporate sectors, emphasizing process improvement, administrative support, operational efficiency, and strategic project execution. Master at leading people, honing processes, managing multiple complex projects to enhance organizational effectiveness and operational readiness. Adept at driving strategic improvements, managing complex projects from conception through execution, and mentoring diverse teams. Recognized for outstanding leadership abilities, analytical acumen, and the capability to deliver actionable insights that support strategic objectives. Committed to leveraging extensive military experience and management expertise to deliver excellence in project management and administrative roles.
Overview
15
15
years of professional experience
Work History
Area Manager
Amazon Fulfillment Center
Jacksonville
10.2024 - Current
- Dynamic Area Manager with proven success in warehouse operations management, team leadership, and process optimization.
- Demonstrated expertise in developing high-performing teams, implementing safety protocols, and driving operational excellence through Lean methodologies.
- Manages a 120-person team including Process Assistants and Process Guides, driving performance through effective leadership and development programs.
- Implemented safety protocols and quality control standards in partnership with senior management.
- Streamlined operations process improvement initiatives using Lean methodologies.
- Developed and executed performance goals aligned with customer promise expectations, resulting in improved accuracy and quality metrics.
- Developed and executed productivity plans based on forecasting and labor optimization.
- Established comprehensive training and coaching programs to enhance team performance.
- Created and maintained recognition programs to boost team morale and engagement.
- Ensured facility security and loss prevention through strict procedural compliance.
Navy Intelligence Technician Chief Warrant Officer
United States Navy
Norfolk
09.2014 - 03.2024
- Led and supervised a diverse team of intelligence and cryptological professionals in the United States Navy, enhancing multi-source operational intelligence analysis across surface, sub-surface, and aerial weapons systems.
- Delivered comprehensive intelligence briefings to various stakeholders, effectively communicating complex data to support strategic decision-making.
- Managed the development and utilization of intelligence materials for planning and executing attack and photographic reconnaissance missions, recommending technological enhancements to optimize operational efficiency.
- Directed cross-organizational information warfare and maritime domain awareness initiatives, ensuring cohesive team operations and strategic alignment in information management.
- Led the strategic training and development of 140 personnel in full spectrum operations, significantly expanding team capabilities and operational readiness.
- Coordinated with government officials and representatives to align intelligence functions and strategies, enhancing inter-agency collaboration.
- Maintained and ensured the reliability of tactical intelligence systems through regular inspections and maintenance, ensuring consistent operational readiness and system integrity.
Operations Intelligence Officer Analyst
United States Navy
Jacksonville
09.2011 - 03.2024
- Took a big picture approach to analyze intelligence data extensively, providing actionable insights for fleet, joint, and national level operations, enhancing strategic decision-making processes.
- Fostered strong partnerships with international services and nations through dedicated customer service, enhancing collaborative efforts and stakeholder relationships.
- Applied Lean Six Sigma methodologies to streamline intelligence operations, significantly improving productivity and operational efficiencies.
- Employed advanced analytical techniques to forecast potential threats, proactively enabling measures to bolster operational readiness and mitigate risks.
- Created and managed extensive databases using Microsoft Office; authored detailed reports and briefings that synthesized data analysis for strategic use.
- Cultivated a cooperative work environment through positive collaboration with peers and staff, fostering team unity and supportive workplace dynamics.
- Demonstrated a robust operational and theoretical background in analytics, applying knowledge to address mission-critical needs and future challenges.
- Led multidisciplinary teams in working groups, analytical activities, and fleet exercises, ensuring comprehensive training and readiness of personnel across various domains.
Chief Intelligence Specialist
United States Navy
Norfolk
09.2011 - 09.2014
- Developed and executed strategies for the collection, processing, and dissemination of intelligence, transforming raw data into actionable insights to support military operations.
- Led process improvement efforts by fostering cross-functional team collaboration and introducing innovative practices to enhance intelligence operations and organizational effectiveness.
- Managed sensitive and confidential information, ensuring compliance with government clearance protocols; proficient in SAP and eQip/DISS systems for secure data management.
- Oversaw team performance, implementing policies to reduce errors and optimize production, while providing direct mentorship and performance-enhancing feedback.
- Improved operational procedures through meticulous attention to detail and strict adherence to organizational standards.
- Cross-trained personnel in multiple intelligence roles, broadening team capabilities and operational flexibility.
- Conducted comprehensive training programs for new hires and existing staff to elevate professional skills and knowledge in intelligence operations.
Education
Six Sigma Green Belt -
Villanova University
Homeland Security Certification -
American Military University
Charles Town, WVB.A. - Intelligence Studies
American Military University
Charles Town, WVComputer Operator Apprentice -
Department of Labor
A.A. - Liberal Arts
American Military University
Charles Town, WVSkills
- Project Management
- Process Improvement
- Operations Management
- Administrative Support
- Strategic Planning
- Analytical Thinking
- Risk Assessment
- Team Leadership & Development
- Cross-functional Collaboration
- Project Coordination
- Intelligence Analysis
- Data Analytics
- Six Sigma & Lean Methodology
- Security Clearance (TS/SCI)
- Military Operations
- Performance Optimization
- Stakeholder Management
- Resource Allocation
- Training & Development
- Change Management
- Compliance & Safety
- Problem Solving
- Efficiency Enhancement
- Public Speaking
- Operational Readiness
- Performance Management
- Safety and Compliance
- Quality Control
- Warehouse management
- Team leadership
- Process optimization
- Lean methodologies
- Safety protocol implementation
- Performance metrics analysis
- Cross-functional collaboration
- Strategic planning
- Change management
- Customer relationship management
- Effective communication
- Problem solving
- Training development
- Data analysis
- Employee engagement
- Relationship building and management
- Staff training
- Process improvement
- Lean manufacturing
- Staff management
- Performance management
- Staff scheduling
- Production data analysis
- Goals and performance
- Order management
- Resource allocation
- Database management
- Brainstorming ideas
- Controlling costs
- Systems and software expertise
- Employee scheduling
- Equipment maintenance coordination
- Team development
- Territory management
- Quality assurance
- Operations
- Staff development
- Business development and planning
- Supply chain management
- Staff training and development
- Operations management
- Talent review
- Profit maximization
- Facility inspections
- Operational oversight
- Business administration
- Financial oversight
- Policies and procedures
- Leadership development
- Information analysis
- Interpersonal communication
- Data analytics
- Compliance monitoring
- Productivity improvements
Professional Affiliations And Certifications
- Google Foundations of Project Management Certification, Coursera, 10/01/23
- Active TOP SECRET/SCI Security Clearance, 11/01/22
- Certified Lean Six Sigma Green Belt
- Recipient of multiple awards for outstanding performance and professionalism in the United States Navy.
Timeline
Area Manager
Amazon Fulfillment Center
10.2024 - Current
Navy Intelligence Technician Chief Warrant Officer
United States Navy
09.2014 - 03.2024
Operations Intelligence Officer Analyst
United States Navy
09.2011 - 03.2024
Chief Intelligence Specialist
United States Navy
09.2011 - 09.2014
Six Sigma Green Belt -
Villanova University
Homeland Security Certification -
American Military University
B.A. - Intelligence Studies
American Military University
Computer Operator Apprentice -
Department of Labor
A.A. - Liberal Arts
American Military University